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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very Good We were told there was no room service, yet we saw people getting food brought to their rooms. Also we could not turn off the hot air coming into the room so we were very hot and dried out with no drinking water in the room to drink . The rooms were clean and comfortable beds , bathroom was great loved shower and not having to climb into a tub to shower.
Business response:
We appreciate you taking the time to share your experience and great rating, Janet. We sincerely apologize if you felt your room was not to your standards and hope that, in the future, you won't hesitate to reach out to the hotel manager directly for assistance with anything you might need. They will always make every effort to remedy any issues to your utmost satisfaction. Also, while our room service department is currently unable to serve hotel guests, you can order food to be delivered to your room from the various resta... read more
Felt friendly clean and safe We loved it all Love the remodel..everything clean and updated..we only had I problem Keurig in room was not cleaned called desk and a gentleman came and took it and gave us a new one promptly..rest of stay was great. Couldn't find cocktail waitresse at any machine went to el Dorado where we found I gir serving drinks left to pepper mil and saw 5 ..we came back to hang out and saw how well security was enforcing mask rules runny off trouble makers when they came thru..felt safe and we will be bac... read more
Business response:
Thank you so much for your review and great rating, Tony. We'll will be sure to share your comments with our entire team. We truly appreciate your feedback and hope to welcome you back soon! Silver Legacy Resort & Casino
Very Good Smoking in casinos Great value and great location. Used as a place to stay for visiting North Lake Tahoe. So much cheaper.
Business response:
Thank you so much for your kind review, Robert. We truly appreciate your time in sharing your experience and are glad to hear you enjoyed your visit. Hope to see you back again soon! Silver Legacy Resort & Casino
Overall nice hotel good location but price too high Room was okey price was to high service was okey I put in the notes prior to arrival for crib but they brought the crib after I called and waited till midnight for it to be delivered to my room
Business response:
Thank you for sharing your review, Shawn. We hope you'll visit us again soon for another opportunity to offer you the type of service you expect and deserve. Silver Legacy Resort & Casino
Exceptional
It was very good. We will definitely return. Front Desk was very difficult to locate once we reached the hotel. The room was great with very nice view.
Business response:
Thank you for taking the time to leave us your review and 5-star rating. We're so glad to hear you enjoyed your visit and we hope to see you back again soon! Silver Legacy Resort & Casino
Exceptional
Exceptional Staff was really helpful, the check in and out was super fast without any problem . I like everything in general. The room was super clean
Business response:
Thank you so much for your kind review, Ronald. We truly appreciate your time in sharing your experience and are glad to hear you enjoyed your visit. Thank you for the 5 stars, too! Hope to see you back again soon! Silver Legacy Resort & Casino
Wonderful
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 40,891 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open at 12:00 p.m.