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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Good The non smoking room smelled like it had been smoked in for years. Friendly staff.
Business response:
We really appreciate you taking the time out to share your experience with us. We'll be sure to alert our housekeeping team for their attention. We truly hope you visit us again soon to allow us to better serve you. Thank you, Silver Legacy Resort & Casino
Ok The sheets weren’t cleaned or new. We have to ask them to come back and change the sheets. I like the view.
Business response:
Thank you for providing your feedback and letting us know about this issue. We hope our team was able to remedy any issues to your utmost satisfaction. We appreciate your letting us know and the nice rating! Thank you, Silver Legacy Resort & Casino
it was decent, other than the drunk/high idiot in the hallway outside my door at 5AM trying to fight Took security over an hour to respond to a drunk guy destroying his room next door to ours at 5AM. I opened my door and told him to stop and he tried to fight me. Then he tried to fight several other people in the hallway. all while yelling at the top of his lungs, waking up everyone in the rooms on that hallway. We called security several times and when they finally showed up, all they did was politely ask the drunk guy to g... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Owen. We're truly sorry for any issues you experienced while you were our guest. We'll be sure to share your input with our management team for their attention. The comfort and enjoyment of our guests is always our top priority and we're saddened to know we failed to meet your expectations in this instance. We hope you'll give us the opportunity to earn your 5 stars in the near future. Thank you, Silver Legacy Resort & Casino
Exceptional
Exceptional
Wonderful COVID restrictions as expected. Comfortable and clean king size bed and linens. Location and services impeccable.
Business response:
Thanks for taking the time to leave us a review. So glad to hear you enjoyed your time here. We hope to see you back again soon! Thank you again, Silver Legacy Resort & Casino
It was short and it was great Closing of Restaurants No breakfast
Business response:
Thank you so much for your kind words, Linda. We really appreciate you taking the time to share your experience with us. Hope you visit us again soon! Thanks, Silver Legacy Resort & Casino
Reno is less expensive and this hotel was okay. It’s very old and could use a renovation. We were given a nonsmoking room that smelled of years of smoking being covered up by aerosol spray. Conveniently located within Reno.
Business response:
Hi Kent, thank you for sharing your review. We hope you'll visit us again to experience all the new things we have in store for the Silver Legacy Resort & Casino. We're sure you'll be pleasantly surprised. We look forward to your next visit.
Very Good
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 40,877 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open tomorrow at 12:00 p.m.