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SimonMed Imaging - Beltway
- Diagnostic Imaging
- Houston, TX
About this business
Location details
11375 S Sam Houston Pkwy W, #150, Houston, TX, 77031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Recommendedlovely customer service Nice staff
Business response:
Thank you for the review!
I was seen at the Beltway location. The front desk receptionist, is rude, and curt. I didn’t catch her name, but she acted like, she didn’t care, or want to be there. I’ve worked in the medical field before. I’ve gone to many medical offices, including imaging places. I lived in San Antonio TX, before, and the receptionists, or front office staff, that I’ve encountered, have always been professional, courteous, and super friendly. As far as the tech, that did my test, Brittany, she was professional, courteous, and super frie... read more
Business response:
Hello Linda, thank you for taking the time to leave us a review. Someone from management will be reaching out to you about your experience. Thank you again for your feedback.
you need to improve your billing department, they cannot seem to get me my itemized statement I have been calling to have emailed to me for over two weeks now. the people that overlook my benefit card have cut my card off and I am not able to use it until I send the itemized bill to them. I have made seven phone calls to get this and still have not received it! I am now without medicine I need to pick up for five days now. I am throughly disgusted with this place!! ROAR!!!
Business response:
Hello Belinda, thank you for taking the time to leave us a review. If you believe there's been an error, and would like to speak with someone in our billing department, please send your information to billing@simonmed.com so we may reach out to you. Thank you.
I have to wat 1 1/2 he for X-rays and clinic was not to busy also one person was working as a X-ray tec.
Business response:
Hello Mohammad, thank you for taking the time to leave us a review. We believe our patient's time is valuable and strive to provide timely care. Thank you.
my wife went to TRS health intially and they told us to go for mammogram to SimonMed. She called the beltway location. The person Lorraine took all her information and kept her on hold for 30 minutes saying just wait she is finding which location does mammogram and finally hung up and there after they didn't pickup the phone. As the location was just mile away we drove the office. There was only one patient. these front desk girls said due to call volume your call went to call center. They said oh your information has not b... read more
Business response:
Hello, we appreciate you taking the time to leave us a review. If you would like to speak with a member of our management team, please send an email with your information to info@simonmed.com so we can reach out to you. Thank you.
Frequently asked questions about SimonMed Imaging - Beltway
How is SimonMed Imaging - Beltway rated?
SimonMed Imaging - Beltway has a 4.5 star rating with 1,477 reviews.
When is SimonMed Imaging - Beltway open?
SimonMed Imaging - Beltway is closed now. It will open tomorrow at 8:30 a.m.