SimonMed Imaging - Casa Grande

Dianne Christiansen 

on Facebook

a year ago

They were rude. The manager didn’t introduce herself or ask how she could help. The tech had fingernails that were two inches long. In a hurry to get out in a Friday. I asked for a blanket and was not given one. No help getting up and off the table. I will never use SimonMed again. 

Barbara Hawkins 

on Facebook

2 years ago

Casa Grande facility was nice and clean, the staff was friendly, but the “we’re running an hour behind“ that turned into 2 1/2 hours past my scheduled appointment negated everything. They didn’t call to let me know, just told me when I got there. 

Mary Dunham Holmes 

on Facebook

2 years ago

Wait time was over 3 hours! Front desk was poorly run with “training”going on and I witnessed the girl’s being on their phones instead of helping the overly crowded waiting room. Every patient there was frustrated and upset with how long everything took. I don’t know if they need more technician’s, more knowledgeable front desk people or what, but this location was terrible. 

Patricia Gramels Marlin 

on Facebook

2 years ago

She hurt me! I’ll never use SimonMed again!!! Just like the last time I used it and it was a LONG time ago. 

Betsy Lydle Smith 

on Facebook

2 years ago

I waited 1.3 hours before I got in for my appointment, with no explanation. The MRI did not have headphones or music, which I have had at other providers. I could not hear the tech giving me instructions or time, because he was talking when the machine was banging so loudly I couldn’t hear him. I was very uncomfortable on the table because it was all done so fast because I was so late getting in. I would go to Arizona diagnostics for tests such as this, where I have had way better service. 

Robert B. Molloy 

on Facebook

3 years ago

Every Simon Med Facility that my wife and I have gone to is filthy, and has long wait times. My wife was taken back for her MRI and had to wait. While she was waiting she observed the roach and rodent traps, and unorganized supplies. This seems to be a common appearance for the Simon Med facilities in the Phoenix area. Very unprofessional. We will not go to another one of theses facilities unless the insurance company demands we use them. 

Tori McIntyre Thompson 

on Facebook

3 years ago

Every time I go to Simon med something is messed up. It’s either billing gets messed up as they don’t bill insurance correct and then I have to always call to get it fixed. I go to an appointment and when I arrive they said it was canceled (no phone call to notify me after I have already scheduled work around the appointment.). Or you go in and when you get there the time they have your appt doesn’t match the appointment sheet you have. It’s one thing after another and it is completely annoying and aggravating. The front... read more

Pam J Sralik 

on Facebook

3 years ago

Simon med imaging is one of the worst facilities I’ve ever visited. Very unprofessional staff at the front desk will never visit there again 

Shelley Beeding 

on Facebook

3 years ago

I was scheduled for imaging Mar 14. A call the night before said there was no tech available. Rescheduled for Mar 24. Received a message the morning of; No tech available. Rescheduled again for Apr 7. Received a confirmation email. I went inside and was told the tech was helping in another room and couldn't do my imaging. They said they tried to call me, but I received none. my father had a scan scheduled last year and was told upon arrival there was no tech available. So had to reschedule. This is unacceptable to be treated... read more