SimonMed Imaging - San Francisco Post St SFMRC

Ozzie L 

on BBB

6 months ago

Go somewhere else, this place is not professional at all. The *** machine is Old and the loudest I've ever heard, my *** images came out terrible and dark. It's been a week and a day and I still don't have the *** Report. 

Tina M 

on BBB

7 months ago

Do not trust them for your imaging needs! I had a scan 3 yrs ago at a clinic for my legs and was told I have venous insufficiency and my ** wanted me to get another scan after I moved to ******* and the way they did it at ***** was way less in length for testing and it came back that I didn't have venous insufficiency I then went to see a vein ** and they did one and it confirmed I still have it. I also went in for a scan in my neck and they said I had no issues but in fact I do have a fake disc and arthritis in the disc bel... read more

Kim S 

on BBB

7 months ago

Simonmed needs to STOP calling 15 times a day every day, day in and day out calling, emailing, texting, starting at 7:30 in the morning and nonstop calls throughout the day to schedule appointments. It's absolutely ridiculous Simonmed med has called me OVER A HUNDRED times in the past 6 months. STOP CALLING!!!! 

Frances G 

on BBB

7 months ago

The Ahwatukee SimonMed location at **************** is by far the worstan absolute disaster. My visit on February 25, 2025, at 9:45 AM to schedule an appointment for my son, who is a nurse, this visit to SimonMed was the most unprofessional experience Ive ever encountered. The front desk staff, Lolly and ********, were shockingly rude and dismissive from the moment we walked in, offering no greeting, no professionalismnot even basic courtesy. They completely ignored me and my son when we arrived, showing a cold, unwelcoming ... read more

Paul L 

on BBB

8 months ago

Absolutely useless! I made an appointment weeks ago after my doctor sent an order to SimonMed in *********. I drove 2.5 hours today to be here for this appt early tomorrow AM. At 3 pm today I saw a missed SimonMed call from a generic number. I called them back and was transferred to someone that I could not understand at all. I asked to be transferred to a US representative and was promptly hung up on. I called back again and was immediately transferred again from an English speaking lady to someone in broken English. The th... read more

Annie J 

on BBB

8 months ago

They billed me twice for the same procedure and getting ahold of them has been a nightmare. The people I've been on hold with know limited english and one was whispering and told me to call back in an hour after several prompts of "CAN YOU HELP ME?". I didn't hang up because I was waiting for the survey some companies do rating their employees and she wouldn't hang up either, so after literally 5 minutes of silence I hung up. The only other way to contact them regarding a billing dispute is by email, and I doubt they will ge... read more

Fabio T 

on BBB

8 months ago

This is the worst run medical business in the country. DO NOT GO HERE. They only care about your money, they dont do the tests properly, they dont analyze tests properly. You will waist your money getting imagine at any of their locations and receive very questionable results. I had a 7am appointment location. Told to arrive at 6:30. Not one employees showed up till 7:20am long after posted hours. Doors were all locked. The employee showed up and had no clue what to do so he asked us all to leave and closed the site. Called ... read more

Gabrielle L 

on BBB

9 months ago

When I made the appointment, they failed to tell me that they needed my previous imaging -- and they also failed to get it from my doctor or the other imaging places. I have a broken knee, so I'm in a wheelchair, and my husband had to drive me. We drove all the way there, to be told that they refused to do the mammogram without my previous imaging. Fast forward to my next appointment. I got a text the day before saying it was for 11:30, but one later in the day saying 12:30, so I figured they changed my appointment time. My ... read more

Joyce C 

on BBB

9 months ago

Aside from being inefficient and rude, I paid a $200 copay before being allowed to complete my CT scan. I was not contacted for over a month, then told I need to consult my surgeon; unfortunately I was told this during the Thanksgiving holiday and had to wait 5 days to get my results. I have been harassed on a continuum telling me I owed another $100, which I knew was not true. I contacted my insurance company who tried to get this settled, and they would not communicate with them. ***** filed a grievance on them. My son and... read more