Sleep Medicine Consultants

Marcela Tomada 

on Google

3 months ago

Terribly disappointed. It started fine. Great follow up. The provider was very nice. After the diagnosis they recommended the c-pap. From then it went downhill. I was having problems with the machine, and I made several calls and nobody answered. When I finally got someone on the phone she was extremely rude. No help. I decided to wait until my 30 day check up. And here I am waiting to talk with the provider and she tells me she doesn't have me in her schedule. I called two days ago to confirm, and received a phone call yest... read more

Keshav Naick 

on Google

4 months ago

I had the pleasure of working with Dr. Desai, a sleep consultant in Austin, and I cannot recommend him enough. Dr. Desai is a kind and caring gentleman who truly listens to his patients' concerns. He took the time to understand my specific sleep issues and tailored a plan that was both effective and gentle. Throughout the process, he never rushed me and made sure I felt supported every step of the way. His expertise in sleep science is matched by his compassion, and it’s clear he genuinely cares about helping people improve ... read more

Roger Naughton 

on Google

4 weeks ago

Not very impressed with this place. Their wait time to schedule a 30min phonecall with a specialist is about 3 weeks. 3 weeks+ to speak to someone is ridiculous. Any other service industry would have faster times. Also, I ended up missing an appointment (im a terrible person, right), but in fairness, I didn't get a reminder or phone call the day of my appointment. Apparently I got sent an email link days/weeks prior, buried in my 1000s of emails. If we have to wait 3+ weeks to speak to someone and rely to finding links in... read more

Charlite Brooks Ross 

on Google

2 months ago

I can't even get an appt scheduled or a call back. I've been trying to schedule for almost a month. I'm a returning patient. My initial contact was a girl who verified my info was in the system from previous and then said she wasn't sure they were in network or took my insurance so she'd had to send the info to get manager. My insurance is blue Cross Blue shield. EVERYBODY takes it. Days go by and she never called me back. She finally picked up the phone as I constantly called back over the next few days and said she hadn't ... read more

Ann Hailey 

on Google

6 months ago

I really appreciated all of the help, encouragement, and advice I received from Julie and RPM. She was easy to talk to and helped me make the adjustments I needed to continue to use my CPAP machine. She also made me more aware of how important it was for my health. I surely hope this service will continue to be available.