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Smith Douglas Homes

4.3

About this business

Building homes for more than 40 years, the team at Smith Douglas Homes is widely recognized for constructing quality homes with choices you can afford in the places you want to live. With Smith Douglas, you can be assured that your new home is crafted with quality, built with integrity and will provide enduring value. How do we deliver on that promise? It starts with who we are. We exist to enhance people’s quality of life — our employees, trade partners, homeowners, and the communities surrounding where we build. We strive... read more

Location details

110 Village Trail #215, Ste 215, Woodstock, GA, 30188, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 a.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
4.34,937 reviews
Heather K.'s profile image
Heather K. 
10 months ago

When first looking at building in Jackson Farm, I was amazed at the apparent quality of the construction and materials used. Now that I am a homeowner in this neighborhood, I am very displeased with the apparent "time is money" attitude that these homes are built by. you can find my full list of complaints further into this survey 

Ellenor B.'s profile image
Ellenor B. 
11 months ago

Builder is not very customer service oriented. Very rigid and self serving. 

Jamal P.'s profile image
11 months ago

The construction side made it very hard for me to want to recommend. 

Sean S.'s profile image
11 months ago

Some things were positive and some were absolute shit. Some follow up work documented at closing not done. Landscaping not to community standards. 

Nancy L.'s profile image
11 months ago

The homes and floorplans are beautiful. But the customer service Is severely lacking and honestly Post purchase it is completely absent 

Rick V.'s profile image
11 months ago

There is not enough space for my comment, feel Free to call me. However in brief, the LONG distance relocation/move we made was a nightmare with the purchase of a new build house from Smith Douglas and the sales lady here is horrible. 

Luis O.'s profile image
11 months ago

Very sad and a little disappointed to buy our first house in the US with SD. We are legal immigrants to this beautiful country, and for two years, we had been preparing to purchase our home. We dedicatedly saved the down payment and visited many new developments in the area. We decided to buy in LIBERTY CREEK of Smithfield, NC and that was thanks to the excellent service of Paul Brookshire, to whom we give a 5 out of 5. However, during the meetings with the Construction Manager, Wells Wallace, his answers to our doubts and q... read more

Sean C.'s profile image
11 months ago

We were in a rental that we needed out of so we chose this location because it was next up. If I had known there was going to be this much discrepency from the show house, I would have walked away, immediately. We have been home owners before. Flat paint used on walls, cant clean them. Front porch poured out of code, standing water collects against a wall, warranty keeps balking at it. Another month or so and I will contact a lawyer. Cant wait for a wall to get moldy or someone to fall in the winter. Can feel carpet tacks in... read more

Review in Adairsville, GA's profile image
Review in Adairsville, GA 
11 months ago

The sales team was good at communicating but the finished product leaves something to be desired. 

Frequently asked questions about Smith Douglas Homes

How is Smith Douglas Homes rated?

Smith Douglas Homes has a 4.3 star rating with 4,937 reviews. 

When is Smith Douglas Homes open?

Smith Douglas Homes is closed now. It will open at 1:00 p.m.