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Smith Douglas Homes
- Real Estate
- Woodstock, GA
About this business
Location details
110 Village Trail #215, Ste 215, Woodstock, GA, 30188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 a.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
We fully understand the difficulties in today’s construction and contractors market. However, there were too many issues for us to consider recommending this builder or development to a friend. A couple of examples included our blue tape walk-through and the work addressing the issues. All of the blue tape was removed but many areas were left untouched. Subcontractors did return after closing but the property should have been completed properly the first time. Even something as simple as clean floors and sweeping out the gar... read more
When you buy a new house you shouldn’t have to be fighting to have it fixed the day you move in. The finishing of the home due to subpar workmanship and poor materials is unbelievable. What’s worse is that when we brought up our concerns the staff treated us like an annoyance because we weren’t going to allow sub par work to be done on our home.
In the end Smith Douglas only cared about closing on time and getting their money, not the quality of the home, the correctness or the completeness. We closed on an incomplete home with multiple problems and they were nothing but difficult to work with.
Home owner guide states they are responsible for drainage. Our backyard has very poor drainage and our complaint has not been addressed. Basically a portion of our yard has been submerged 90 percent of the time since we moved in.
The selling agent and the construction guys were great but there have been several issues with my new townhome. The locks had to be replaced the day after closing because the keys didn’t work. There was paint on most of the floors that took hours to get up. The latch on the master bathroom toilet door were put on backwards. The floor in the master bathroom creaks loudly every time you walk across the floor.
Salespeople need to be trained on how to deal with people.
I am very happy with my house.
They are very unprofessional.
Frequently asked questions about Smith Douglas Homes
How is Smith Douglas Homes rated?
Smith Douglas Homes has a 4.3 star rating with 5,398 reviews.
When is Smith Douglas Homes open?
Smith Douglas Homes is closed now. It will open at 10:00 a.m.