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Snappy Lube

4.9
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About this business

We invite you to try our Snappy Services®. Just minutes of your time can result in a healthy vehicle and less risk for you. Our Snappy Services® can be trusted to lower the cost of maintaining your vehicle, protect your manufacturer’s warranty, and eliminate unnecessary downtime for avoidable major repairs. 

Location details

2188 Gum Branch Rd, Jacksonville, NC, 28540, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.9271 reviews
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Cynthia T.'s profile image
Cynthia T. 
on Birdeye

6 days ago

Excellent service, quick and efficient. 

Business response:

Thank you for leaving us such a great review, Cynthia! We always strive to provide an exceptional customer experience, so we are very pleased to hear that was reflected during your last visit. Thank you again for your feedback, and we look forward to seeing you for future visits.  

Michael V.'s profile image
Michael V. 
on Birdeye

2 weeks ago

Fast, friendly, professional service. They were busy, but they still took the time to explain everything to me and I’m very pleased with their service. 

Business response:

Michael , we want to express our gratitude for the time you took to share your review. Your feedback means a lot to us as we continuously aim to deliver the best possible customer service. Thank you sincerely for acknowledging our efforts and for your kind words. We eagerly anticipate your next visit and the opportunity to serve you again.  

Lisa A.'s profile image
Lisa A. 
on Birdeye

3 weeks ago

Fast and friendly service!! It doesn’t get any better, thanks guys!! 

Business response:

Thank you for the kind words, Lisa! We truly appreciate the positive feedback about our crew's exceptional performance. We're thrilled to know that we hit it out of the park for you. We can't wait to welcome you back and make your next experience even more remarkable. Have a fantastic day ahead!  

Veronica G.'s profile image
Veronica G. 
on Birdeye

a month ago

I received courteous, prompt, and necessary service.from the trusted professionals at this service location who have been there from year to year. I find that comforting. This is not uncommon from the professional there, and the reason why I have returned for several years as well as refer my friends. 

Business response:

Hey there, Veronica! We're thrilled to hear your thoughts and appreciate you taking the time to share your experience. Your feedback means a lot to us, and we're grateful for your support. Thank you so much!  

Marba H.'s profile image
Marba H. 
on Birdeye

a month ago

My service was excellent. I was in and out in record time I was told by the tech that I need a new windshield wipers I purchased a set. I would highly recommend this establishment. 

Business response:

Thank you for leaving us such a great review, Marba! We always strive to provide an exceptional customer experience, so we are very pleased to hear that was reflected during your last visit. Thank you again for your feedback, and we look forward to seeing you for future visits.  

Browder K.'s profile image
Browder K. 
on Birdeye

2 months ago

Fast and super friendly service. Pulled up with in second a tech came to the car and ask what type of service I needed, entered my info on an iPad and even come to the waiting room to show me the oil levels. Great service. Will definitely go back and referred all my friends. 

Business response:

Browder , we want to express our gratitude for the time you took to share your review. Your feedback means a lot to us as we continuously aim to deliver the best possible customer service. Thank you sincerely for acknowledging our efforts and for your kind words. We eagerly anticipate your next visit and the opportunity to serve you again.  

William B.'s profile image
William B. 
on Birdeye

2 months ago

Outstanding and very pleased to help the customer 

Business response:

Thank you for the kind words, William! We truly appreciate the positive feedback about our crew's exceptional performance. We're thrilled to know that we hit it out of the park for you. We can't wait to welcome you back and make your next experience even more remarkable. Have a fantastic day ahead!  

Laycee C.'s profile image
Laycee C. 
on Birdeye

2 months ago

Very helpful!! Patiently answered any questions I had I full detail and showed me the progress every step of the way. Will definitely be coming back !! 

Business response:

Hey there, Laycee! We're thrilled to hear your thoughts and appreciate you taking the time to share your experience. Your feedback means a lot to us, and we're grateful for your support. Thank you so much!  

Eddie W.'s profile image
Eddie W. 
on Birdeye

3 months ago

Great service! I was met as soon as I got out of my car and was offered a bottle of water. I didn't have an appointment to get my car inspected but the service was completed in a short time. The technology was up to date and everything was in the system before I left so that I could get my vehicle registered. Very pleased and happy 😊. 

Business response:

Thank you for leaving us such a great review, Eddie! We always strive to provide an exceptional customer experience, so we are very pleased to hear that was reflected during your last visit. Thank you again for your feedback, and we look forward to seeing you for future visits.  

Frequently asked questions about Snappy Lube

How is Snappy Lube rated?

Snappy Lube has a 4.9 star rating with 271 reviews. 

When is Snappy Lube open?

Snappy Lube is closed now. It will open tomorrow at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com