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Solana at The Park Assisted Living Community
- Surprise, AZ
About this business
This luxurious assisted living community, Solana at the Park, provides abundant choices to accommodate each of our ladies and gentlemen. Enjoy maintenance-free apartment living, an engaging social environment, and the peace of mind of 24 hour licensed nursing staff on-site.
Location details
14581 West Parkwood Dr, Surprise, AZ, 85374, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A good experience working with your team. From out of town so your recommendations were so helpful. We chose Salanta at the Park. They were very kind to my sister and brother in law. Sadly my sister only lived for about 10 days and brother in law [date removed]. Cleanliness was satisfactory. I was only there a couple of times to get them settled. Friendly helpful staff. With my limited exposure I feel they took good care of my loved ones. My brother in law had dementia so his activities were TV. I was not present for Most of... read more
Business response:
Hi there, We are enlightened to hear that you had a wonderful experience moving in your sister and brother in law. We try our hardest to make sure families feel comfortable in our communities as well.
Be very clear about the level of care you are charged for and receive Be cautious about medications/ always ask what meds are being given The food is acceptable but for those with difficultly chewing the menu is not ideal, even soups have big chunks of veggies etc
Business response:
Thank you for your review of Solana at The Park. We take all feedback seriously and are always seeking opportunities to provide a high standard of living for all of the ladies and gentlemen living with us. If you would be willing to call us and talk more in detail, we would be grateful. Our number i s 623-566-8026.
Staff seems to really care. As far as activities go - I thought they had something for veterans, but haven't seen it. I think they could do more to engage the men. Possibly they could also try to come up with learning activities/lectures, like those offered by libraries. It seems like they are light on activities for those who still are pretty sharp mentally.
Most of the staff are 5 stars with friendliness, an occasional 2 which will eventually be addressed. The activities get 5 stars due to the PT and OT. The overall experience was positive and the Koelsch organization is very professional and works hard at making a stay a very positive experience. My mother was able to rehab successfully in Solana and return to her home where she is now managing well on her own. The staff works hard and with empathetic care to make the best of one's stay. We would recommend this community to ot... read more
Solana at the Park is a beautiful facility but was just too big for my parents, they wanted something smaller and more intimate. They had a lot of great amenities provided for residents but a lot of those things my parents would not have taken advantage of such as the swimming pool.
We chose Solona at the Park because when you walk in it is so welcoming and open, especially the dining room area. The sales lady was very good. Everything started out great, but things have started to slip a little because of the amount of turnover in nursing staff. The executive director has been wonderful and great to work with. The meals here are chef prepared and he really enjoys them. I would recommend to others looking.
Solana at the Park is not only a beautiful facility but it is also a warm and welcoming place to call home. Everyone becomes friends and go on walks. I look forward to meal times knowing they are health and attractively served. Great maintenance is evident throughout the buildings and grounds. I am very pleased to tell others about the benefits of being a Solana resident.
Our family was able to do an in person tour and the facility was very nice. The people we spoke with on our tour were very helpful, we have nothing negative to say about the community. The only reason we did not choose it, was because it seemed like it was geared more towards assisted living and not independent living. The rooms were also smaller then what our loved one wanted, but otherwise it was a great community. .
Everything and person I have contact with has impressed me.
Frequently asked questions about Solana at The Park Assisted Living Community
How is Solana at The Park Assisted Living Community rated?
Solana at The Park Assisted Living Community has a 4.7 star rating with 109 reviews.
When is Solana at The Park Assisted Living Community open?
Solana at The Park Assisted Living Community is open now. It will close tomorrow at 12:00 a.m.