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Solis Mammography Sugar Land
- Diagnostic Imaging
- Sugar Land, TX
About this business
Location details
1111 Highway 6, Ste 260, Sugar Land, TX, 77478, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great experience overall, minus the long 1.5hr wait for the ultrasound. Would definitely return, but would probably schedule for the first appointment of the day.
Business response:
Dear Courtney, Thank you so much for your feedback. We are glad to hear that you had an overall great experience, but we will definitely look into the wait time issue. Thank you for being a patient of Solis Mammography.
I was given a referral to this place after my women's wellness check at a community clinic. They gave me a coupon for a $99 mammogram for non-insured patients and the paper with the doctor's orders. Having come from the cheap community clinic with long wait times, I was so impressed by Solis. When I drove into the parking lot, I was welcomed by 4 reserved parking spaces for Solis patients. As I was wandering the second floor of he building, I was relieved to see a big sign telling me where the office was. The office was cl... read more
Business response:
Dear Estela, we truly appreciate your kind and thoughtful review! We are so glad we were able to set the bar high for your first mammogram and look forward to seeing you again next year! Sincerely, the Solis Mammography Team
Be Aware! Steer clear of this Company.... No follow-ups, No Call backs, No Referral Confirmations, No Initiativ from Employees, No Customer Service Support..... All initial contact with Solis is a nightmare. I can't speak for the Drs. I never had a chance to confirm an appt! I had specifics for Biopsies, and for the life of me just couldn't fulfill this appointment . If you Don't have the Front Line support, The Facility will not have success it requires. after 2 months of failed attempts going elsewhere!
Absolutely the worst! I've been waiting for my results to be faxed to my doctor for over a month. No direct number, the only number that is available will leave you holding almost an hour. So disappointed! I emailed, nothing
Staff not very inviting . I asked for water and she promised to give me a cup and never did. Every doctor I go to whether it's my dermatologist, my regular doctors office or something because they are quality doctors. They have water or refreshments or something. This place is clean, however very cold and I don't mean the temperature. I just mean the demeanor of the front staff the person taking my mammogram was very personable and nice. I just think it's odd for an upscale office not to have refreshments like water or or a ... read more
Horrible office staff , rude , very unorganized. Wasted so much time waiting 6 weeks on two appointments.
Scheduled a mammogram. Wasn't made aware by the professionals that a referral was required for any type of mammogram. I'm just trying to take care of my body and make sure I'm healthy but with all the red tape no wonder people avoid doctor visits. But this visit was beyond red tape. The receptionist was polite but, the nurse that took me to exam room was short, rude and lacked compassion for the main reason of the visit. She definitely should not be in health CARE. Care was far from her demeanor. Mammograms are uncomfortable... read more
If I coulg give this place zero stars, I would. I had a mammogram there June 2018. I should have written this sooner but seriously tried to block the whole horrendous experience out of my head. First of all, I requested a radiologist present to read the scan. When i got there they told me the radiologist was not there. The girl who took me back made some snide comment about how the radiologist was not free. Btw what is up with the god awful smocks you give the patients to wear? Ok lets talk about the mammogram. After... read more
Business response:
Dear Kim, We are very sorry to hear about the negative experience you had at our centers. We would like to contact you so we can learn more and try to help. If you are willing, please send us your contact information to feedback@solismammo.com, and the center leadership will be in touch with you as soon as possible. Again, we apologize for this experience, and we hope to make it right. We hope to hear from you soon, and we wish you the best. Sincerely, The Solis Team
The lady working in front is rude, unprofessional and literally horrible!! What a horrible person to have as the first point of contact for a place of business- especially a women's care facility!! Do yourself a favor and go somewhere else. Its not worth the drama. Even the woman who was performing the scan had to ' speak' to the girl in front because of her ongoing horrendous behavior. How she is allowed to work there is beyond me!
Business response:
Dear Raquel, We are very sorry to hear that one of our team members was rude to you. We absolutely do not condone that type of behavior and will be taking action immediately. The Director of the Sugar Land location will be reaching out to apologize personally and learn more details about what happened so this never happens again. We thank you for bringing this to our attention, and again, we apologize that you did not have a good experience. We hope to make this right.
Frequently asked questions about Solis Mammography Sugar Land
How is Solis Mammography Sugar Land rated?
Solis Mammography Sugar Land has a 4.4 star rating with 232 reviews.
When is Solis Mammography Sugar Land open?
Solis Mammography Sugar Land is open now. It will close at 5:00 p.m.