Sono Bello Boston - Woburn, MA

Robert Freeman 

on Google

8 months ago

This was the worst experience I've had in a decade. Sat in lobby for 1 hr. 40 minutes past appointment, waiting. Better Business Bureau plaque in the lobby from 3 years ago. Had $5000 in my pocket. More on my HSA card. Britanny could hardly be bothered. I am the one who had to ask the questions while she continually looked at her rose gold watch! Aren't you supposed to have a process? We were told how lucky we are that Brittany would steer us to surgeon who also does skin removal, which is NOT affiliated with actual Sono Bel... read more

Danielle Greaves 

on Google

3 weeks ago

I have been seen by an esterician at this location for a few Venus trestments . Today, I sat in thre wait room for 15 minutes, after the time of the session. She pushed her hands through her hair , turned her back to me and proceed to walk to the room, as if though her reaponse "I had to fit someone in." She stayed longe wnough to argue with me. Her name is Alexis. I have observed her talk to the receptionist is a disgruntled manner.often time she has a flat affect and lack customer service skills. I was comped a couple sess... read more

Hertelle Oniagba 

on Google

3 weeks ago

The procedure I wanted was very expensive. Abex plus lipo for front and back costed $20k+ but I got a "discount" bc I was a returning customer which brought it down to $14k+...still very expensive. And the consultant told me come April 1 of this year the prices will increase. The consultant seemed upset bc I didn't want to book with them. Like not sorry lady..I'm not paying that no thank you. No wonder their ratings are below a 4. 

Adrianna White 

on Google

4 weeks ago

So extremely displeased with this business. 12pm appointment that they ask you show up 15 mins early. Wait time is over an hour. They schedule everyone to come in at once as a marketing tactic. Absolutely would not recommend if you have a tight schedule or plan to have respect of your time. 

Laine Wright 

on Google

2 months ago

I talked with Amy this morning she was on time, kind, honest, and she recognized we both knew what we were talking about. I'm still weighing options but there is no reason to not get a consultation here. The office and staff were pleasant and professional.