Sonoma House Assisted Living Alzheimer’s Care

Anonymous 

on AplaceForMom

a year ago

I would say don't go there . Staffing bad food bad . Director can never give you answers or just doesn't want to talk about it . No empathy for residents. Moving out as soon as possible. I thought when we toured the house. Everything would be fine. But that's not what happen. For the cost to stay there it's not worth it or for your love one to live there. So next won't use your services . Just do it myself!!!!!! 

Scott Y 

on AplaceForMom

2 years ago

My wife was in Sonoma House memory care from [dates removed]. I finally decided to move her to another facility as, in my opinion, the quality of her care declined significantly, especially after January 2023. Also, in December, she fell in her room and was not discovered for some time. She had hit her head on something and had lost a fair amount of blood, and had to got to the ER. Turnover of staff and caregivers is a big problem at Sonoma House. My advice is to look for other alternatives. Find a facility that has separate... read more

GJ 

on AplaceForMom

2 years ago

Home was always clean, well kept, friendly staff. The area I felt they fell short would be in the needs of seeing the patient as an individual. While Dad was there, he did not adhere to the meal times of 8am breakfast and the standard lunch times. But the food offered to him was just plain sandwiches... no nutritional value... he would not eat it. Also ... trained staff for dementia care were not always on site. The main reason we placed him there and then also brought him home was we were told after the assessment that he w... read more

Anonymous 

on AplaceForMom

3 years ago

There was no nurse on staff and they weren't able to assist my loved one with their medical needs. 

anonymous 

on AplaceForMom

4 years ago

We chose this facility at the time because it was impressive on the first walk through, we were told many things that did not transpire. I have talked to others who have loved ones here and they have encountered the same thing. I think the marketing person tells people what they want to here. The separate house that my loved one is in is absolutely fabulous, but each houses stories are different.