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Sorrento at Tuscan Lakes
- Apartments
- League City, TX
About this business
Location details
1455 Louisiana Ave, League City, TX, 77573, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great place Love it here I really can’t say anything wrong about this place great place to live and great staff here where they know you by name. Staff is very attentive to all needs of the residents.
Business response:
Rodolfo, thank you so much for your 5-star review of our community and service! Our passionate professionals are always eager to go above and beyond for our residents.
It's Sorrento for Us! I have been a resident of Sorrento for 7 years. I enjoy the location, amenities, and quietness. The leasing and maintenance team has always made us feel like family and have gone above and beyond to accommodate our needs. Now that the property is under new management I see so many positive changes and I look forward to seeing what is to come in the future.
Business response:
Knowing that you have been so happy for the last seven years brings us joy. Thank you for letting us know that you have felt cared for by our team! It is our pleasure to make this a great place to call home, and we cannot wait to show you all of the things we have in store for this wonderful community.
Everything at this apartment complex is wonderful with a quiet and friendly atmosphere!!! We have been living here for a little over 8 years and finally felt compelled to write a review. I am only moving out due to building or own home....otherwise I'm sure we would stay forever. This apartment location has been an absolute joy to live at, extremely well taken care of by all staff. The apartment features are so great with the granite and wood-type flooring. The pool and grounds are extremely well kept with weekly landscaping... read more
Let me also tell the truth about this place. Like the other four and five-star reviews, I am very happy living at Sorrento at Tuscan Lakes. The ladies in the office are always very friendly and helpful. I recently met the manager he seems to really care as well. The pool is always clean and the grounds well taken care of. I look forward to enjoying the new outdoor grill soon. Valet trash is also a plus. The location is great and living across the street from a Buc-ee's is very convenient. I look forward to live many years he... read more
Business response:
Hello there, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you have enjoyed your experience here at Sorrento at Tuscan Lakes! Please don't hesitate to reach out if there's anything additional we can do for you.
Best apartments in the area!! After looking for decent apartments in the Clear Lake, Webster, Kemah, Friendswood areas I was terribly disappointed until I found Sorrento at Tuscan Lakes. These apartments are excellent. From the staff in the office to the pool and outdoor kitchen that is being built it couldn't be better here!
Amazing! I have lived here for 6 months, and I love it! Quick, effecient maintenance, friendly staff, and a beautiful complex overall. A lovely pool, reflection pool with fountains surrounded by an outdoor fireplace, and an atrium that is heated during the winter. Upscale living inside and out!
resort lifestyle The apartments are really nice with large tubs and granite counters. a 2 bedroom which i am in now is barely enough room for a family of 4. The tall ceilings are extremely nice which give it an open feeling. the washer/dryer are full size. the storage options are minimal unless you want to rent a garage too. The grounds are well kept and very clean. The pool is a great place to relax while taking the kids to have some fun. I have never had a problem with the pool being dirty as they keep up on the maintenanc... read more
Poor customer service I give these apartments zero stars. Not because of the current residents or poor maintenance but because of their management. To be more specific, their assistant manager. To live in a luxury apartment complex, paying as much as I do, I at least expect to be treated with a little dignity by the office staff. The assistant manager seems to know everyone's business and has no problem gossiping about it to whomever will listen. She is rude, quick to judge, and has a way of talking to you in a way that will... read more
Business response:
Hello, thank you very much for reaching out and bringing this to our attention. We take all issues like these VERY seriously and would love to procure additional information. I am a corporate representative for JMG and will investigate immediately. Please send additional details to FeedbackSolutions@JMGrealty.com. Thank you very much & have a great day
Frequently asked questions about Sorrento at Tuscan Lakes
How is Sorrento at Tuscan Lakes rated?
Sorrento at Tuscan Lakes has a 4.3 star rating with 171 reviews.
When is Sorrento at Tuscan Lakes open?
Sorrento at Tuscan Lakes is open now. It will close at 6:00 p.m.