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Southeastern Skin Cancer & Dermatology
- Healthcare
- Madison, AL
About this business
Location details
104 J. E. Briscoe Way, Madison, AL, 35758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Their booking system is extremely flawed - 2 consecutive appointments provided me written on a business card were incorrectly dated. First time, they managed to fit me in when I showed 2 days late at the time provided; second time, 1 day later, they told me to wait, someone arrived while I was waiting and was told they could tail end with their daughter's appointment. 15 minutes later, they told me they could fit me in and wanted to reschedule me - I told them I could not trust their appointment system and would seek a more... read more
If you have a skin problem please go they fixed my problems when you go to a doctor that’s what you are looking for I will go back
Business response:
Thank you for your kind comments! Very glad that we could help. We hope that the 2* overall rating was just an error.
heard great things about them... and they did a great job when I went.. however, the customer service when it comes to billing is absolutely and completely non-responsive... multiple messages via phone and website over two months.. this is the first one I'm writing to their Facebook.. maybe someone will read it and get back to me.
Business response:
We apologize that you have had any difficulties at all. We typically have a 24 hour turnaround on returning contacts via phone or email. We will review our phone and email logs to determine what could have happened (it is especially unusual that you mention multiple attempts) and if there were errors on our part. Our staff will research that issue then try to get ahold of you to discuss that and your billing questions. Thank you for your feedback and allowing us to provide care.
I am well pleased with the kind way I was treated. My problem was diagnosed & took care of immediately. I would recommend Southeastern Skin Cancer to anyone.
Business response:
Thank you for your kind words! We believe you accidentally rated us as a 2* . However, if you have any concerns that led to a lower rating than your comments imply, then please contact us to discuss so that we may improve: 256 705-3000. Thank you for sharing your review with others!
The medical service seems to be ok but the office staff is extremely lacking. My husband visited yesterday after waiting for MONTHS for his appt and after having rescheduled the appt to the a.m. at the staff's request he showed up at the time I typed into my calendar while on the phone for the reschedule. They proceeded to chastise him for being late..and then did it to the next 3 people who came in behind him. What is more likely? FOUR PATIENTS writing down the wrong time o... See More r ONE PERSON who did the rescheduling ... read more
I RATE THIS FACILITY WITH NO STARS. THE DOC LEFT ME WITH A HUGE SCAR ON THE SIDE OF MY FACE. PICTURES TO FOLLOW. I DON'T BELIEVE SHE IS LICENSED TO USE A SCALPEL. BEWARE. MESSAGE ME AND I WILL SEND PHOTOS.
Frequently asked questions about Southeastern Skin Cancer & Dermatology
How is Southeastern Skin Cancer & Dermatology rated?
Southeastern Skin Cancer & Dermatology has a 4.8 star rating with 4,043 reviews.
When is Southeastern Skin Cancer & Dermatology open?
Southeastern Skin Cancer & Dermatology is closed now. It will open tomorrow at 8:00 a.m.