This profile has been claimed by the business owner or representative.
Southwest Inn at Sedona
- Hotels
- Sedona, AZ
About this business
Location details
3250 W Arizona 89a, Sedona, AZ, 86336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We enjoyed our stay. Easy access to trails and amenities. Great service.
Business response:
Dear Arundhati,Thank you for your kind words! We’re delighted you enjoyed your stay and found our location and service to your liking. We look forward to hosting you again soon.Kind Regards,Southwest Inn at Sedona Management
Easy parking, Staff and facility
Business response:
Dear Merlis,We are always pleased to receive feedback from our guests about their stays with us at Southwest Inn at Sedona, and we are delighted with your perfect score rating and comments - thank you very much. Thank you for highlighting our easy parking, friendly staff, and well-maintained facility. We're pleased you had a positive experience and hope to welcome you back soon!Kind Regards,Southwest Inn at Sedona Management
Very clean. Nice room. Had to cut our stay just down to one night and they nicely refunded the second night. People were swimming near our room and letting their dogs go in the pool. Luckily I wasn’t intending to swim. People were smoking on their balcony next to us which clearly wasn’t allowed and was annoying. Plus I had no idea this was so far from old town. Would have liked to walk places but you needed to take your car out.
Business response:
Dear Nancy,Thank you for your feedback. We’re pleased you found your room clean and appreciated our refund for the shortened stay. We apologize for the issues with pool use and smoking near your room and will address these concerns to improve our policies. We understand the location was a bit inconvenient, and we appreciate your comments as we strive to enhance our guest experience.Kind Regards,Southwest Inn at Sedona Management
The staff and front desk were very friendly and quick to help and answer questions.
Business response:
Dear Debbie,Thank you for your kind words! We’re delighted that you found our staff and front desk team friendly and helpful. Your positive feedback is much appreciated, and we look forward to welcoming you back in the future.Kind Regards,Southwest Inn at Sedona Management
Business response:
Dear Christian,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you at Southwest Inn in Sedona many more times.Kind Regards,Southwest Inn at Sedona Management
Our stay was great! We had a friendly welcome and a quick check in. When we walked into our room we found a nice anniversary gift from the hotel in the form of a bottle of wine. Sedona is a small town, so proximity to outdoor activities and dining is good. The only thing that kept it from getting five stars across the board was the bathroom door. It needs a quarter- to half-inch taken of the bottom. It dragged on the floor and we couldn't close it all the way. That and the caulking where the tub meets the floor is messy. Oth... read more
Business response:
Dear John,Thank you so much for your kind words! We’re delighted to hear you enjoyed your stay and the anniversary gift. We appreciate your feedback about the bathroom door and the caulking, and we’ll address these issues promptly to ensure a smoother experience for future guests. Knowing that our location and service contributed to a great stay is beautiful. We look forward to welcoming you back on your next visit to Sedona. Thanks again for your recommendation!Best Regards,Southwest Inn at Sedona Management
It was in aquiet area
Business response:
Dear Brian,Thank you for your review! We're glad you enjoyed the peaceful surroundings during your stay. We hope to welcome you back for another relaxing visit soon!Kind Regards,Southwest Inn at Sedona Management
Business response:
Dear Gail,We appreciate the time you took to leave such a wonderful review of your experience staying with us. Thank you so much for awarding us a positive rating for your stay at our Southwest Inn at Sedona hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Kind Regards,Southwest Inn at Sedona Management
Discussed with property regarding our room card opened other rooms presenting a security issue.
Business response:
Dear Robinetta,Thank you for bringing this to our attention. We apologize for the security issue with your room card. This is a serious concern, and we will investigate the matter to ensure it is resolved promptly. Your safety and security are our top priorities, and we appreciate you informing us so we can address this issue.Kind Regards,Southwest Inn at Sedona Management
Frequently asked questions about Southwest Inn at Sedona
How is Southwest Inn at Sedona rated?
Southwest Inn at Sedona has a 4.3 star rating with 2,685 reviews.
When is Southwest Inn at Sedona open?
Southwest Inn at Sedona is open now. It will close tomorrow at 12:00 a.m.