This profile has been claimed by the business owner or representative.
3250 W Arizona 89a, Sedona, AZ, 86336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wonderful Breakfast could have been better. Conveniently located. Very clean and comfortable.
Business response:
Dear Guest, Thank you for staying with us and for sharing your thoughts. We’re pleased to hear that you found our location convenient and that your accommodations were both clean and comfortable. We want your stay to be effortless in every way. While we’re glad our complimentary breakfast added some convenience, we appreciate your feedback and are always exploring ways to enhance the morning experience for our guests. Whether you're setting out on an adventure or unwinding after a day of discovery, our boutique inn offers ev... read more
Pleasant
Staff was friendly and helpful Actual condition is less than what the description in the website is led us to believe. Value for money
Business response:
Dear Varuna, Thank you for taking the time to share your experience with us. We're glad to hear our team made a positive impression during your stay. We also appreciate your honesty about how the property compared to your expectations based on the website description. Your feedback helps us identify where we can improve clarity and consistency. We hope to have the chance to provide a better experience in the future. Be Well, SWINN Team Guest Services
Exceptional
Exceptional
We had a good stay it could’ve just been cleaner to make us feel more comfortable. It wasn’t nearly as clean as I expected based on other reviews. The patio area was pretty unkept and inside the room the carpet and the bathroom weren’t actually clean. The location was great, close to downtown shops and restaurants, free parking and free breakfast.
Business response:
Dear Manuela, Thank you for taking the time to evaluate your stay. Being just minutes from downtown Sedona means our guests can easily explore the local art galleries, shops, and restaurants. We are delighted to hear how much you loved our convenient location and amenities. We are always striving to improve our guest experience; therefore, we appreciate your valuable comments about the condition of our garden patio as well as your guest room. We have shared each of your comments appropriately and will use them to improve. It... read more
Best stay and price in Sedona Pool was a little dirty but when I told the front desk they were so kind I only cared because I have a special needs son and the pool had to be clean for him to get in Clean staff was amazing especially JESSICA what a warm welcome when we checked in gave us all the info for places to eat and sights to visit she made us feel so welcomed it was a pleasure to met her. I would recommend your hotel to all my friends and family.
Business response:
Dear Suzette, Our knowledgeable staff delights in sharing insider tips about the best local hiking trails and hidden gems in the area. Thank you for recognizing Jessica for her hospitality! We appreciate your patience as we cleaned the pool. Thank you for sharing your recommendation, and we hope to welcome you back to Sedona soon! Be Well, SWINN Team Guest Services
The stay was lovely overall, enjoyed the room with a view, fantastic service from the staff and hot tub was great. Defin The breakfast buffet is very limited and no variation, few options available and same menu every day, taste is pretty plain. Being that most people will most likely grab breakfast and go to start hiking early, things like boiled eggs, muffins, cheese etc would be a great option to have as well. Having burritos and pancakes every morning for a stay of more than 2 days, doesn’t make it attractive. The proper... read more
Business response:
Dear Ximena, We appreciate you taking the time to provide us with your feedback. Our location provides the perfect base for experiencing Sedona's world-famous hiking trails and vortex sites. Therefore, it was a pleasure to read you were able to enjoy the hiking trails. It is a pleasure to read our team member, Hope, provided you with exceptional service. We look forward to sharing your comments with her. We take all critiques seriously and use them as motivation to improve our guest experience. Please know your observations ... read more
Very Good
Southwest Inn at Sedona has a 4.3 star rating with 2,905 reviews.
Southwest Inn at Sedona is open now. It will close tomorrow at 12:00 a.m.