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Southwest Inn at Sedona
- Hotels
- Sedona, AZ
About this business
Location details
3250 W Arizona 89a, Sedona, AZ, 86336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wonderful When we got into one of our room with the king bed the covers were still dirty. With a red spot stain, and a darker one. Thankfully, we took covers with us that we just put over our bed. But other than that everything else was great. That it was in a good location also close to every place we wanted to go. Welcoming & Friendly customer service
Business response:
Dear Kimberly, Thank you for your feedback. We’re pleased to hear you enjoyed our location and friendly service. We sincerely apologize for the issue with the bed linens and will address this with our housekeeping team to prevent future occurrences. Your comfort is important to us, and we appreciate your understanding. We hope to provide a flawless experience on your next visit. Kind Regards, Southwest Inn at Sedona Management
Exceptional
Met our needs for one night perfectly - rooms were spacious and beautiful -good price for 2 rooms! I didn't go in hot tub - but it looked like it hadn't been cleaned out recently. Front desk employee was phenomenal!
Business response:
Dear Patty, We're delighted to hear that your stay met your needs and that you found the rooms spacious and beautiful. We're also pleased that our front desk employee provided phenomenal service. We apologize for the hot tub's condition and will address this with our maintenance team. We hope to welcome you back soon! Kind Regards, Southwest Inn at Sedona Management
Exceptional
Very Good
Exceptional Breakfast could have been better.
Business response:
Dear Angelita, Thank you for your feedback and for rating us highly! We're glad you enjoyed your stay overall. Your comments about breakfast are noted, and we appreciate your input on how we can improve. We strive to provide a satisfying dining experience and will take your suggestions into consideration. We hope to welcome you back for another great stay soon! Kind Regards, Southwest Inn at Sedona Management
It was a good deal for what you get. The staff was great and location was amazing. Pool was clean but area around it wasn't. The bed sagged on one side. The USB plug on one side of the bed didn't work so my phone didn't charge. Breakfast was fine but not super fancy. The minor inconveniences didn't ruin our stay. Location was perfect for all the activities we planned to do. Room was charming.
Business response:
Dear Caitlin, Thank you for your feedback and for choosing to stay with us. We're glad you found our hotel a good deal, with great staff and an amazing location. Your comments about the pool area, bed comfort, and USB plug are noted, and we apologize for any inconvenience caused. We appreciate your understanding and hope to welcome you back for another enjoyable stay. Kind Regards, Southwest Inn at Sedona Management
Exceptional
Very Good
Frequently asked questions about Southwest Inn at Sedona
How is Southwest Inn at Sedona rated?
Southwest Inn at Sedona has a 4.3 star rating with 2,909 reviews.
When is Southwest Inn at Sedona open?
Southwest Inn at Sedona is open now. It will close tomorrow at 12:00 a.m.