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Specialized Property Management - Birmingham

4.9

About this business

Specialized provides comprehensive residential property management for homeowners, investors, and institutional funds throughout the U.S. Specialized Property Management was founded in 1984 and has been trusted by rental investors for over 34 years. The company was acquired by CTX Legacy Ventures in 2014 and consolidated operations under the Specialized 247 Property Management brand in 2017 prior to expanding into San Antonio and Atlanta. The company offers uniquely technology-driven asset management via its proprietary s... read more

Location details

2320 Highland Ave, Suite 290-D, Birmingham, AL, 35205, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.965 reviews
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Jeff A's profile image
Jeff A 
2 years ago

Great experience getting a new tenant in my rental after the prior vacated! 

Business response:

Thank you for your kind words, ****! We are committed to minimizing vacancy days with prompt, aggressive adverting and responding quickly to prospective tenants. We sincerely appreciate your 5-star rating and will work to keep your trust and business for years to come. Please reach out to our team if we can be of any assistance. Thank you, Specialized Property Management 

Gabby M's profile image
Gabby M 
2 years ago

Easy process to lease and good communication. My husband even got a welcome call from Nina helped with all the last minute questions. She was very sweet and patient. 

Business response:

*****, Thank you for the 5-star rating and mentioning Nena. You're right; she always goes above and beyond for our clients. We will be sure to share your praises with her! We really appreciate you taking the time out to share your experience with us. Enjoy your new home! Please do not hesitate to reach out to our staff if we can be of any assistance. Thank you, Specialized Property Management- Orlando 

Tyrell B's profile image
Tyrell B 
2 years ago

I can say that Nena has been great! Every time I have reached out to her. She has always been helpful. I have never left feeling like I wasn't heard or understood. Also don't want to leave out the rest of the team, they are great as well. When I have a problem or issue they have always helped in a timely manner. 

Business response:

******* Thank you for the 5-star rating and mentioning Nena. You're right; she always goes above and beyond for our clients. We will be sure to share your praises with her! Our whole team works very hard to keep our clients happy, but we can only do it thanks to amazing customers like you. We really appreciate you taking the time out to share your experience with us. Please do not hesitate to reach out to our staff if we can be of any assistance. Thank you, Specialized Property Management 

Juaquita S's profile image
Juaquita S 
2 years ago

I moved to an SPM property in January and the initial process was somewhat smooth. I found the move-in email instructions to be a lot at once. The Simple Bills process wasn't really clear so I ended up setting up utilities in my name and was double-billed for the first 3 months. Overall, living here has been ok. I wished it wasn't such a challenge to actually speak with a human rather than doing everything through apps and email. It's not personal enough for me. I'm writing this review now because tenants have been caught in... read more

Juaquita S's profile image
Juaquita S 
2 years ago

I moved to an SPM property in January and the initial process was somewhat smooth. I found the move-in email instructions to be a lot at once. The Simple Bills process wasn't really clear so I ended up setting up utilities in my name and was double-billed for the first 3 months. Overall, living here has been ok. I wished it wasn't such a challenge to actually speak with a human rather than doing everything through apps and email. It's not personal enough for me. I'm writing this review now because tenants have been caught... read more

Business response:

Hello ********* Thank you for your communication and feedback. We are pleased to hear of your smooth leasing process but regret that you felt the move-in instructions to be abundant; this is not our intention. Our leasing department works diligently to ensure our new tenants are provided the required information at move-in, and we sincerely apologize that you felt it to be a lot at once. Still, please know that all information provided is essential. We apologize for any frustrations you have experienced with utilities and ... read more

Don R's profile image
Don R 
3 years ago

Pretty good service, very helpful in finding a place to rent. 

Business response:

Thank you so much for the kind words, ******* We are pleased to hear about the great experience you had with our staff and our stress-free leasing process. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We sincerely appreciate your 5-star rating and will work to keep your trust and business for years to come. Please reach out to our team if we can be of any assistance. Thank you, Specialized Property Management - Dallas 

Nick A's profile image
Nick A 
3 years ago

Quick response and very supportive. Highly professional and dependable. Recommended agency. 

Business response:

Thank you for your kind words and 5-star rating, Nick! We take pride in giving outstanding service, and we're overjoyed to receive your compliments and appreciation. Please do not hesitate to reach out to our staff if we can be of any assistance; we are here for you! Thank you, Specialized Property Management 

Rachel T's profile image
Rachel T 
3 years ago

Easy and quick move in! Nina called me a few days after move in to see how I was doing and to see if I had any questions. She was very helpful! Nothing but great things to say about this company! 

Business response:

******, Thank you so much for your kind words and sharing your experience with us! Our entire team is dedicated to providing our clients with top-notch service, and your review reaffirms the hard work we put in every day. I will be sure to share your gratitude with Nena; she will be delighted to hear of your praise! Please do not hesitate to reach out to our staff if we can be of any assistance. Enjoy your new home! Thank you, Specialized Property Management - Dallas 

Adrian P's profile image
Adrian P 
3 years ago

She Is very thorough and approachable, very appreciative of the communication. 

Business response:

******* Thank you for your kind words about our team and for the 5-star rating! We appreciate your feedback. Please do not hesitate to reach out to our team if we can be of any assistance; we are here for you!. Thank you, Specialized Property Management- Dallas 

Frequently asked questions about Specialized Property Management - Birmingham

How is Specialized Property Management - Birmingham rated?

Specialized Property Management - Birmingham has a 4.9 star rating with 65 reviews. 

When is Specialized Property Management - Birmingham open?

Specialized Property Management - Birmingham is closed now. It will open on Monday at 8:30 a.m.