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Sprint's new LTE Plus Network has more spectrum than any other wireless carrier and delivers the consistency, speed and reliability that our customers demand. At Sprint stores, get the phones you want with the plans you can't pass up. Come visit our helpful and knowledgeable experts ready to answer your important questions. And don't worry about running out of data or surprise overage charges. Introducing the Unlimited Freedom Plan, starting at just $40 mo/line for a family of 4! Enjoy unlimited mobile optimized streaming vi... read more
17800 Biscayne Blvd, Aventura, FL, 33160, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 9:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 9:00 p.m. | |
Sat | 9:00 a.m. to 9:00 p.m. | |
Sun | 11:00 a.m. to 7:00 p.m. |
Customer Service at this sprint store was excellent! Emma took care of us and she was outstanding! She truly cares about the customers and she goes the extra mile to help anyone. She was very knowledgeable, professional, and was very helpful. She deserves to be recognized for her hard work and great customer service. I would definitely recommend her to anyone!
If I could put a -10 I would. I have visited this store twice and both times the customer service was horrible. Yesterday (9/21) I took my broken phone into the store and when I approached the technical service department, one girl was looking at videos on youtube and never looked up to see if I or anyone else needed any assistance. The other person told me right away how she could not help me. She did not even touch the phone. After I continued to talk to her about my need for the phone to work she just took the batter... read more
My experience at this specific store is always AWESOME...i had the pleasure of the store representative Pierre help assist me when others told me sorry they couldn't assist. The best customer service representative I have had in all of my years of being a sprint customer. My daughter even had a great time in the store. Thank you for helping us.. your manager or store owner should be very lucky to have you on their team.. GREAT JOB!!
I'm very glad they were able to help me promptly with what I needed! Very good service. I feel that some of their convos should be held in low voices because not everyone is ok with what their discussing, other than that I really like this place. And the employees are really nice and try to help. Note: Sprint's complete insurance had changed so a lot of people are going to want their phone fixed so PLEASE be patient when you take your phone there.
My phone stopped working while on vacation so I visited this sprint store hoping that someone would be able to assist me with finding a new phone. Both Pierre and Eddie were extremely professional and helpful. They did everything they could to make sure I was completely satisfied. I've been a sprint customer for over 10 years and it's great customer service experiences like this that keeps me as a loyal customer. 😊
Sprint Store has a 4.6 star rating with 176 reviews.
Sprint Store is open now. It will close at 9:00 p.m.
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