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St Cyr's Pool & Spa
- Pool & Hot Tub Service
- Middleton, MA
About this business
Location details
263 S Main St, Middleton, MA, 01949, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | 9:00 a.m. to 1:00 p.m. |
RecommendedNancy and Jay have been extremely helpful, knowledgable, and made our buying experience pleasant. Very easy going and responsive.
RecommendedThe spa is wonderful and the service provided was excellent. Reliable, on time and very responsive! Highly recommended
Business response:
Thank you Marina we are glad you are enjoying your new D1 Nautique!
RecommendedI have a 7yr old spa that was not working. The place I bought it from went out of business. I reached out to St Cyr's and they were more then happy to help. Fast, Friendly customer service, scheduled appointment, technician was on time, friendly, hard working and got the job done. We were very pleased with St Cyr's and would highly recommend them.
Horrible customer service, lazy technician x2 (Zack) and way overpriced. The pictures are from the opening and TWO cleanings. Still has algae and leaves leftover from last season. The yellow in my grass is where they drained the chemical filled water, even after we pointed out the drain. Now I have to pay to get it fixed. After being charged close to $1200. Owner (Jay) is unresponsive and does nothing to rectify the issues. Had to file a dispute, as services were not appropriately rendered. The irony is that I had cancelled ... read more
Business response:
Hi Rob and Carla, very sorry you did not have a good experience, obviously that is not what we are aiming for. As we discussed on the phone today, the backwash issue should not have happened. As for the cleaning like I said it is very difficult to get a green pool with lots of mixed debris cleaned in just 1 1 hour vac service. Opening vacs are just designed to get you started not a green to clean.I have gone ahead and refunded your vac services that were not up to par. I apologize that I missed your email from Wednesday as ... read more
Because they rolled my cover abs won’t cover back to redo it abs fold it properly for storage. “they don’t have anyone to deal with a pool cover”.
Business response:
Hi Charlotte, we appreciate you business over the last few years . Think there might be a misunderstanding as your cover was folded as we always do, put in the bag and in your shed. We sent someone over when you first called about the cover to move it for you, and it was properly in the cover and in shed already. I will have the office call tomorrow and see if there is another way you would like it stored.
RecommendedVery knowledgeable and answered all of my questions!
Business response:
Thanks Shauna, glad we could help.
RecommendedFriendly, helpful staff all during the process of choosing, purchasing and servicing our hot tub.
Business response:
Glad to have you as part of the St. Cyr family Kathleen! Enjoy your new spa!!!!
RecommendedGreat service all around. Very happy every time we need them! Thanks!!
Business response:
Thank you Deirdre we really appreciate it!
RecommendedSt. Cyr has been tending to my pool repair/closing needs for over 20 years. Always there when I need them, especially when something needs a repair.
Business response:
Thank you Pat for your loyalty, we really appreciate it.
Frequently asked questions about St Cyr's Pool & Spa
How is St Cyr's Pool & Spa rated?
St Cyr's Pool & Spa has a 4.7 star rating with 395 reviews.
When is St Cyr's Pool & Spa open?
St Cyr's Pool & Spa is closed now. It will open tomorrow at 9:00 a.m.