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STAR ER
- Emergency Medicine
- Lubbock, TX
About this business
Location details
7007 Indiana Ave, Lubbock, TX, 79413, United States
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Great experience. Addressed issues of broken fibula and tibia bones in right leg and stressed left knee. X-rays, cat scan, all of it done with care and concern, making sure I was safe to return to Amarillo and had all info needed for follow up here with my or orthopedic doctor.
Business response:
Hello Ms. Wardwell, Thank you so much for your review and we're happy to know that you had a great experience with us. We take pride in providing the best care and concern to each and every one of our customers. It's good to hear that we were able to address your issues and provide the necessary care for your broken fibula and tibia bones, as well as your left knee. We appreciate your kind words and we hope that your recovery process goes smoothly. If you have any further questions or concerns, please don't hesitate to co... read more
My experience was great
Needed wheelchair upon arrival, provided immediately. Taken straight back to exam room. Dr. determined I needed 5 stitches (I had cut my right leg). Process took less than 20 minutes. Total time spent from arrival to dismissal and wheeled back to car about 45 minutes. Staff was great and very caring. Only thing that really needs to be done is allow this facility to accept Medicare A & B. It would save patients having to file claims with insurance company. Overall, extremely satisfied.
I experienced a head injury and was bleeding quite a bit. My boss drove me to Star ER where my husband met us. The staff there came to get me in under 5 minutes and took me to the exam room where the doctor saw me in less than 2 minutes. I received 16 stitches in the 5 inch long gash. The doctor was fantastic and I don’t think anyone else could have done a better job than he did. I felt no pain even when he numbed the area. I felt well taken care of and by the best of staff as well! I highly recommend this ER and rate... read more
Staff at Star ER is always exceptional. I wouldn’t go anywhere else when my PCP is not available.
Wonderful. Helpful. Kind. Friendly
There was not a long wait. Everyone was very friendly and wanted to help.
Service was well beyond my expectations!! The front desk was professional & welcoming. The wait was less than 10 minutes. The nurse, the doctor, the radiologist were all above & beyond caring & personable. I would highly recommend this location for any urgent care needs!!
Very professional, kind and caring. Dr. Thomas was so polite explaining everything to me
The whole staff from the front desk to the nurse to the doctor were amazing I felt cared for n left feeling a whole lot better Thanks guys, I will definitely return again if I ever need to
Frequently asked questions about STAR ER
How is STAR ER rated?
STAR ER has a 4.6 star rating with 1,629 reviews.
When is STAR ER open?
STAR ER is open now. It is open 24/7.