This profile has been claimed by the business owner or representative.
STAR ER
- Emergency Medicine
- Lubbock, TX
About this business
Location details
7007 Indiana Ave, Lubbock, TX, 79413, United States
Get directions
All staff were professional and pleasant and response time was quick.
Business response:
Thank you for taking the time to share your experience with us. Knowing that our staff was professional, pleasant, and responded quickly truly means a great deal to us. We are so glad to hear that you had a positive experience, and we will be sure to pass along your kind words to our team. Thank you again for your kind words!
I cannot say enough about Dr. Parikh. He explained everything to me and my wife in terms we would understand. He knew right off that my problems were caused my one of my medications. He took his time to explain things and gave us direction on what to do next. I never once felt rushed. He ordered tests and they were done right away and I got results very quickly. Justin was awesome starting my IV and doing my catscan. Dr. Parikh and Justin checked in on me several times. It was a great experience. I highly recommend Star ER f... read more
Business response:
Thank you so much for taking the time to share such a wonderful and detailed review! It means a great deal to us that you never felt rushed and felt fully informed throughout your visit. We are pleased that your overall experience at Star ER was a great one and that you felt heard and well taken care of every step of the way. Your recommendation truly means the world to our entire team.
They took me straight back to a room and got treatment started for my migraine. Justin was fantastic with my IV and his bedside manner was phenomenal. Dr. Weatherford was very kind and explained everything fully to me. He was quick to get medication started for my relief and he also made sure I had a prescription to take home if needed. Highly recommend Star ER!
Business response:
Hello Ms. Hull, Thank you for your review. We are pleased to hear about your positive experience and the exceptional care provided by our team at our Lubbock facility. Your recommendation means a lot to us! Hope you feel much better very soon.
Courteous and respectful and professional people
Business response:
Thank you for recognizing our respectful and professional staff. We strive to provide the highest level of care, and we genuinely value your feedback.
Exceptional care! Highly recommend!
Business response:
We are thrilled to hear about your exceptional experience! Your kind words about the care you received truly mean the world to us. Thank you so much for taking the time to recommend our care. We're pleased that we were able to provide you with the level of service that exceeded your expectations.
Great staff.
Business response:
Thank you for your review. We appreciate your recognition of our team's dedication to providing excellent care. It means a great deal to us when patients take the time to acknowledge the hard work and commitment our staff demonstrates every day. Your feedback helps us know that our team's efforts are being recognized and valued.
They were all awesome. Explained everything and made me feel comfortable.
Business response:
We are pleased to hear our team made you comfortable and explained everything clearly during your visit. Creating a comfortable environment while providing clear communication about your treatment is something we strive for with every patient. Thank you for trusting us with your care and for taking the time to share your positive experience with our team.
The care was amazing!! From check in to check out! Daniel and Jason were phenomenal! I went in for kidney stones and they made me feel extremely comfortable. Thank you so much.
Business response:
Thank you for your wonderful feedback! We're pleased to hear that Daniel and Jason provided amazing care and made you feel extremely comfortable throughout your visit. It's truly heartwarming to know that our team was able to deliver exceptional care from check- in to check-out, and that you had such a positive experience during what can often be a stressful time. Thank you for taking the time to share your experience with us.
Fast. Effective. Informative. Quality Result.
Business response:
Hello Mr. Adams, We are delighted to hear about your positive experience with our fast, effective, and informative service at Star ER. We are here and ready to help 24/7 whenever you need us most. Please take care and get well soon.
Frequently asked questions about STAR ER
How is STAR ER rated?
STAR ER has a 4.6 star rating with 1,692 reviews.
When is STAR ER open?
STAR ER is open now. It is open 24/7.