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STAR ER - Lubbock, TX

4.9
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About this business

We created Star ER because we love this city and its people. We also love practicing emergency medicine. We think the citizens of Lubbock and surrounding areas deserve access to quality emergency care. We want to be there in your time of need. 

Location details

7007 Indiana Ave, Lubbock, TX, 79413, United States

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4.91,354 reviews
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James Z.'s profile image
James Z. 
on Birdeye

a day ago

Great service. Wait time was really short. Great staff. Personable and confident. 

Business response:

Hello Mr. Zumwalt, We appreciate your positive feedback! Thank you for choosing STAR ER for your healthcare needs. Your kind words mean the world to us! Please feel better soon and thanks again. 

Jeffrey L.'s profile image
Jeffrey L. 
on Birdeye

a week ago

Everyone was so very friendly and accommodating. From Kevin the paramedic, Jace the imaging tech to Dr. Weatherford, the level of care was outstanding. I highly recommend StarER! 

Business response:

Hello Mr. Levens, We are thrilled to hear about your positive experience at STAR ER. Thank you for recommending us and for acknowledging our dedicated team members. Dr. Weatherford and his team are truly top notch!!! We appreciate your feedback! Please take care and get well soonl 

Rebekah F.'s profile image
Rebekah F. 
on Birdeye

a week ago

I arrived just a bit after 6pm. They got me checked in, took my copay, and within a few minutes I was in a room. They were extremely efficient with all the testing they needed. I was out with prescriptions in only a couple of hours. Anywhere else, I would have still been waiting to be seen in that time. Highly recommend. 

Business response:

Hello Ms. Ferguson, Thank you so much for a great star rating. We really appreciate your support and helping to share the word about Complete Care. We’re here for you 24/7 anytime. Take care and stay healthy. 

Betty R.'s profile image
Betty R. 
on Birdeye

a week ago

Fast friendly and very professional. 

Business response:

Hello Ms. Robinson, We appreciate your feedback! Thank you for choosing STAR ER for your medical needs. The kind words are much appreciated as well. Please take care. 

Dusty F.'s profile image
Dusty F. 
on Birdeye

2 weeks ago

Very personal and polite! Quick in and quick out! 

Business response:

We appreciate your positive feedback, Dusty! Thank you for trusting us with your care. We are here if you should ever need us again. Take care.  

Misty L.'s profile image
Misty L. 
on Birdeye

2 weeks ago

Friendly staff and got me in quickly! I was in and out with results from blood work and ct scan all within 2 hours! 

Business response:

Hello Ms. Lester, We are glad to hear that you had a positive experience at STAR ER. We like to get our patient in, out and back to their life as quickly as possible! Thank you for choosing us for your healthcare needs! We are always open and ready to help. Thanks again. 

Leticia A.'s profile image
Leticia A. 
on Birdeye

3 weeks ago

I went back to STAR ER because my first experience when I took my daughter was great. This time, I took myself and you all did not disappoint. Kudos to all your personnel. I felt horrible and your front staff was prompt in gathering my details, your medical personnel was so thorough, caring, and provided excellent care. 

Business response:

Hello Leticia, We love to boast that a returning patient will receive the exact same type of visit as their very first, treated with kindness and caring. And you are proof this is truth. We want to help people and want them to return. We appreciate you returning to our Star ER facility. Our staff members love their patients and we know it shows. Please get well and thank you so very much for the kind review. 

Cheryl S.'s profile image
Cheryl S. 
on Birdeye

a month ago

Fast and efficient 

Business response:

Hello, We appreciate your feedbaMs Swinburn. Thank you for choosing STAR ER when you needed fast and efficient care! Get In. Get Out. Get Back to LIfe! Please feel better soon. Thanks again. 

Andrea G.'s profile image
Andrea G. 
on Birdeye

a month ago

It went very smooth and fast. Didn't feel nervous because staff was very friendly. 

Business response:

Hello Ms. Garcia, So glad you chose Star ER recently. We are thrilled our staff made you comfortable and you had such a nice ER experience with us. We are open and ready to help 24/7, even on holidays! Please take care and get well soon. Thank you so much! 

Frequently asked questions about STAR ER

How is STAR ER rated?

STAR ER has a 4.9 star rating with 1,354 reviews. 

When is STAR ER open?

STAR ER is open now. It is open 24/7. 

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