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STAR ER

4.6

About this business

Location details

7007 Indiana Ave, Lubbock, TX, 79413, United States

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4.61,672 reviews
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Daniel R.'s profile image
Daniel R. 
a day ago

Great staff. 

Business response:

Thank you for your review. We appreciate your recognition of our team's dedication to providing excellent care. It means a great deal to us when patients take the time to acknowledge the hard work and commitment our staff demonstrates every day. Your feedback helps us know that our team's efforts are being recognized and valued. 

Amanda S.'s profile image
Amanda S. 
2 weeks ago

They were all awesome. Explained everything and made me feel comfortable. 

Business response:

We are pleased to hear our team made you comfortable and explained everything clearly during your visit. Creating a comfortable environment while providing clear communication about your treatment is something we strive for with every patient. Thank you for trusting us with your care and for taking the time to share your positive experience with our team. 

Jerry R.'s profile image
Jerry R. 
3 weeks ago

The care was amazing!! From check in to check out! Daniel and Jason were phenomenal! I went in for kidney stones and they made me feel extremely comfortable. Thank you so much. 

Business response:

Thank you for your wonderful feedback! We're pleased to hear that Daniel and Jason provided amazing care and made you feel extremely comfortable throughout your visit. It's truly heartwarming to know that our team was able to deliver exceptional care from check- in to check-out, and that you had such a positive experience during what can often be a stressful time. Thank you for taking the time to share your experience with us. 

David A.'s profile image
David A. 
a month ago

Fast. Effective. Informative. Quality Result. 

Business response:

Hello Mr. Adams, We are delighted to hear about your positive experience with our fast, effective, and informative service at Star ER. We are here and ready to help 24/7 whenever you need us most. Please take care and get well soon. 

Manuel B.'s profile image
Manuel B. 
2 months ago

Great Team of Professionals. Caring, compassionate and fast service. 

Business response:

We are pleased to hear about your positive experience with our caring team and fast service. It means the world to us to know that you found our team of professionals to be caring and compassionate during your visit. We take great pride in providing both quality care and efficient service, and your feedback confirms that our team successfully delivered on both fronts. Thank you for taking the time to share your experience and for recognizing the dedication of our professional staff. 

Richard D.'s profile image
Richard D. 
2 months ago

Very professional. Short waiting time and friendly staff. 

Business response:

Thanks for highlighting our professional service, short wait times, and friendly staff. Your feedback means everything to us. We're delighted to hear that you experienced such professional care during your visit and that our team was able to provide you with friendly service. It's wonderful to know that we were able to keep your waiting time short, as we understand how important that is, especially in emergency medicine situations. Your positive comments about our staff's professionalism and friendliness truly make our day a... read more

Blake C.'s profile image
Blake C. 
3 months ago

Fast service. Great people. 

Business response:

Hello Mr. Crawford, Thank you for taking the time to share your experience. We appreciate your recognition of our fast service and great team at our Star ER facility. Please get well soon and thank you again. 

Kevin M.'s profile image
Kevin M. 
4 months ago

Very kind and understanding and fair about billing 

Business response:

Thanks for recognizing our team's kindness and understanding approach to care and billing. We truly appreciate you taking the time to share your experience with us. It means a great deal to know that our team's compassionate and understanding nature made a positive difference during your visit. Your feedback helps us continue to provide the kind and understanding service that our patients deserve. 

Karlee H.'s profile image
Karlee H. 
4 months ago

Everyone was so kind and I received excellent patient care. They were quick to get me in and out with results in hand. 

Business response:

Hello Ms. Hull, We are delighted to hear about your excellent experience. Thank you for recognizing our team's kindness and efficient care. Thank you as well for the high rating you gave us. We are here 24/7, even on holidays! 

Frequently asked questions about STAR ER

How is STAR ER rated?

STAR ER has a 4.6 star rating with 1,672 reviews. 

When is STAR ER open?

STAR ER is open now. It is open 24/7.