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We created Star ER because we love this city and its people. We also love practicing emergency medicine. We think the citizens of Lubbock and surrounding areas deserve access to quality emergency care. We want to be there in your time of need.
7007 Indiana Ave, Lubbock, TX, 79413, United States
Get directionsGreat customer care they feel important and they listen to me. I was in pain in more than one area. They did all the test I needed and talked with me afterwards. Thanks
Business response:
Hello Mr. Ware, Thank you for sharing your experience with STAR ER. We deeply respect your feedback and are glad we could help you feel better. It's important to us that our patients feel heard and valued, and we're pleased to know that you felt this way during your visit. We strive to provide comprehensive care, including necessary tests and follow-up discussions, to address all areas of concern. Your appreciation means a lot to our team, and we're grateful for the opportunity to have served you. Please continue on the pa... read more
Excellent work thank you team
Business response:
We're excited to hear that you found our work excellent, Zoe! Thank you for taking the time to share your feedback with us. Our team strives to provide the best possible care and service, and it's gratifying to know that our efforts have been appreciated. Your positive experience means a lot to us, and we're glad we could meet your expectations. Thank you again for your kind words.
My visit was fantastic! Everyone is very courteous and the service was fast.
Business response:
Thank you for your positive feedback, Jeffrey! We are thrilled to hear about your fantastic visit to STAR ER. We're glad that our team's courteousness and fast service made such a positive impression on you. Your kind words are greatly appreciated, and we thank you for taking the time to share your experience.
Excellent service! No wait time either. I went straight to the back and was treated and discharged in no time. Very friendly service from receptionist, to nurse and radiology and doctors. Will definitely recommend!
Business response:
We greatly appreciate your positive feedback! Thank you for sharing your experience. We're delighted to hear that you received prompt attention and friendly service from our entire team, including our receptionist, nurses, radiology staff, and doctors. It's our goal to provide efficient and high-quality care, and we're glad we were able to meet your expectations. Thank you for recommending us to others.
Very friendly, positive,and professional would definitely go back and recommend to friends and family. Thanks again
Business response:
Thank you for taking the time to share your positive experience with STAR ER. We appreciate your kind words and recommendation.
Star Er got my son in to see an eye specialist which revealed he had a metallic piece of debris in his right eye which required immediate attention!! Thank you for your help!!
Business response:
Your review is appreciated. We are glad we could assist your son with immediate attention. Thank you for sharing your experience with us.
Everyone was very kind.
Business response:
We are pleased to hear that everyone was very kind. Thank you for your positive feedback.
The dr and the staff was wonderful. In the midst of not feeling well Steven and the nurse staff made me feel better and laugh. This will always be my go to place.
Business response:
Hello Mr. Johnson, We're overjoyed to hear that you had a wonderful experience at STAR ER. Thank you for sharing your positive feedback with us! Steven has special powers with people that really no matter how bad a person is feeling, he can cheer them up at least a bit! Thank you for choosing Complete Care. Please take care.
I loved it. They took great care of me and all I including the doctor were very attentive and went above and beyond. Even though I didn’t feel well I would recommend them to everyone.
Business response:
Hello Mr. Parker, We're happy to hear you had a great experience at STAR ER. Thank you for your kind words! We really appreciate the recommendations and 5 star rating. Please be safe, feel better very soon and have a wonderful New Year!
STAR ER has a 5 star rating with 1,443 reviews.
STAR ER is open now. It is open 24/7.