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STAR ER
- Emergency Medicine
- Lubbock, TX
About this business
Location details
7007 Indiana Ave, Lubbock, TX, 79413, United States
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Just made sure I didn’t have a fracture in my foot
Business response:
Hello Ms. Griggs, We are happy to hear we helped ensure your foot was okay. Thank you for trusting us with your care. We are here 24/7 and always ready to help. We are even open on all holidays. Thanks again.
Very good at treating people with kindness
Business response:
Hello Mr. Garcia, We love your feedback about our team treating people with kindness. This means everything to us! We hope you feel much better very soon! Please take care and thank you so very much!
Staff is exceptionally nice and friendly, willing to help!
Business response:
Hello Ms. Armstrong, We are delighted to hear about our friendly staff's willingness to help. Thank you for recognizing their exceptional service! We hope you feel better very soon. Please take care.
Excellent overall patient care. Seen within 10 minutes.
Business response:
Hello Mr. Velasquez, We are delighted to hear about your excellent experience and quick service at Star ER. Your feedback means everything to us. We are here and ready to help 24/7. Please get well soon and thank you so very much.
Very kind and listened to me. The doctor and nurses we very helpful, caring and knowledgeable.
Business response:
We are delighted to hear about your positive experience with our caring and knowledgeable team. It's wonderful to know that our doctor and nurses were very helpful and attentive to your needs. We strive to provide the highest level of care, and your feedback reinforces that our efforts are making a difference. Thank you for your kind words and for taking the time to share your experience with us.
Quick and efficient
Business response:
Hello Mr. Esparza, We are delighted to hear you found our service quick and efficient. Thank you for choosing STAR ER. We are here 24/7 even on holidays!
Exceptional care. I was taken immediately to the back. I liked that I was kept informed throughout my entire visit. All staff at Star ER are great!!
Business response:
We are pleased to hear about your exceptional experience at Star ER. Your appreciation for our staff's communication and immediate care means everything to us. We strive to keep our patients informed throughout their visit, and we're glad to know that this approach was beneficial for you. Thank you for recognizing the efforts of our entire team. We're proud to have provided you with the high-quality emergency care you deserve.
I was very skeptical because it was our first time, but it was the opposite of my thinking. It was great. Everyone from the receptionist to the Doctor were great. I will recommend y’all to everyone.
Business response:
Thank you for taking the time to share your experience with us, Jimmie. We are thrilled to hear that you had a great visit at STAR ER. It's wonderful to know that everyone, from our receptionist to our doctor, provided excellent care and service. We understand that visiting an emergency room for the first time can be daunting, so we're especially pleased that your experience exceeded your expectations. Thank you for your recommendation, and we're glad we could be there for you when you needed us.
The doctor made a fast and accurate assessment of my condition and acted quickly to have an ambulance take me to UMC where I received much- needed care from their Level 1 trauma unit. I am very grateful I chose Star ER.
Business response:
We're thrilled to hear about your positive experience at STAR ER. Thank you for sharing your feedback with us. We're glad our doctor was able to provide a fast and accurate assessment of your condition, and that you received the care you needed. Your health and well-being are our top priorities, and we're grateful you chose STAR ER for your emergency care needs.
Frequently asked questions about STAR ER
How is STAR ER rated?
STAR ER has a 4.6 star rating with 1,633 reviews.
When is STAR ER open?
STAR ER is open now. It is open 24/7.