Station Dental Aurora

Pam B. 

on Yelp

9 months ago

October 2024 Aurora Office - STATION DENTAL STAY AWAY. My Front crown fell off in 4 HOURS. I've had this crown replaced over 3 decades and never did it pop off like a chiclet. Ever. Dr. D and 2 dental techs put in my crowns (took over an hour). The 2nd crown was cemented, but I noticed they let the cement dry considerably before pressing it on. It came off like it was secured with toothpaste and a wish. Human beings - Don't go near this place. Do not piss away your insurance benefits on gross negligence and possibl... read more

Annie F. 

on Yelp

a year ago

This practice is the reason I now have a fear of dentists. The hygienists are not well trained (they fill fillings, x-ray, perform cleanings, etc.). I had eleven cavities found & treated here, one needing a crown. The dental assistant/hygienist dropped the permanent crown while trying to place it, and I nearly choked on the crown. Luckily I reacted in time, and I sat up quickly to cough it up. The assistant quietly apologized with a slight "sorry". I ended up needing three root canals (one on the crowned tooth and two on... read more

Glenna Y. 

on Yelp

a year ago

EDIT: I have added another star to this review after receiving a call from one of the business managers at the practice. She gave me one of the most genuine and heartfelt apologies I have ever heard. It is obvious she cares deeply about the business and the experience of their patients. As I said before, the staff here is extremely kind. I do not think I will be returning after my experience, but I am happy to update this review for excellent customer service and resolution of the issue. ------- Having grown up in a famil... read more

Graydon W. 

on Yelp

a year ago

Everyone in this office is so kind but that is their only good quality I've had crowns crack and break in less than a year They disrespected my wishes to be number during extraction and had to go through an immense amount of pain They also gave me 2 failed bone graft surgery's, I had to get my third done by a different doctor who said that they had caused infection and so much other damage to the site due to cheap sutures and cheap practices I don't ever want anyone reading an instruction manual on how to perform somethin... read more

Rose T. 

on Yelp

2 years ago

Be cautious. In their treatment plan they will offer you a lot of optional treatments (extra numbing, herbal mouth rinse, deeper cleanings etc) that insurance doesn't cover, which is fine on paper. The issue is how they handle people who don't want all the extras- like me. My insurance covered everything essential (cleaning, fillings) and I was very clear on what nonessential services I was willing to pay out of pocket for and what I did not want done. They acknowledged this and then proceeded to do things I hadn't agreed to... read more

Jami B. 

on Yelp

2 years ago

When I came in, they had me sign a treatment plan. They didn't explain that the services insurance didn't cover were optional. I felt like I was drowning through the cleaning because the hygienist didn't suck the water that built up out of my mouth frequently enough--it poured out of my mouth a couple of times. While she was cleaning she also put her hands in my mouth and then on my face. When I finally got to my car (after a 90+ min appt. that was just a cleaning and check up), I had dried toothpaste all over my face. Have ... read more

Kaitryn D. 

on Yelp

3 years ago

Former patient of 3 years. Station Dental canceled on my husband and me three times this last month. The first was because they switched to a different day for routine cleanings. Ok. The second was due to office illness. Legit. So, we've been patient and understanding, but today they texted me saying, "To avoid cancellation charge, text back to confirm." I texted to confirm, but they also sent the text to my husband who could not respond because he was at work. They texted him hours later saying his appointment was canceled.... read more

W N. 

on Yelp

3 years ago

I tried to set up appointments at the Aurora office for my family. Things did not go well at all. I went with my husband to his first exam as always. They called him back, and I was told to wait because they were just taking him back for xrays. After about 40 minutes I confronted the front office desk when I saw the tech that took him back and told me she was doing the xrays at the desk. She knew that he wanted me there and I wanted to be there to talk with the dentist. That is when I was told he did not sign the HIPPA for... read more

Jennifer G. 

on Yelp

3 years ago

Horrible experience and I wish I never came here. In 2019 I chipped a tooth and when I came in and got it fixed (mind you this took almost the whole day, it was a ridiculous amount of time) they told me I had to get root canal on two teeth. Fast forward.. failed root canal, got sepsis, ended up losing tooth, and my bill I got from them was extremely high. Like others have stated, this place seems to just be after money. I am soooo upset I ever came here and so self conscious about my smile now.