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Station Dental Aurora
- Dentists
- Aurora, CO
About this business
Location details
14001 E Iliff Ave # 104, # 104, Aurora, CO, 80014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 6:00 p.m. | |
| Tue | 07:00 a.m. to 6:00 p.m. | |
| Wed | 07:00 a.m. to 6:00 p.m. | |
| Thu | 07:00 a.m. to 6:00 p.m. | |
| Fri | 07:00 a.m. to 4:00 p.m. | |
| Sat | 7:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Frustrating and disappointing. I worked here and did not receive the full pay I was owed. I raised the issue, it was ignored, and I still have not been paid. While this was my experience as a temporary employee, it raised concerns for me about integrity and how communication and issues are handled. Patients may want to be mindful and ask questions regarding billing and how concerns are addressed.
Leaving this review solely because of their office staff and lack of professionalism. Made an appointment a week ago, attempted to fill out the pre-appointment forms but because I didn't have my dental insurance card wouldn't let me finish. Day of the appointment they begin blowing up my phone, called and texted them back letting them know I didn't have the insurance card but have the information for them. They let me know it would be $125 charge because they had been "trying to reach me for weeks". Not sure how that's even ... read more
Once again I am updating my review. I cannot seem to rid myself of this practice. I have not set foot in their business since my initial encounter. I felt that I was very gracious in my patience with them after the initial incident and was grateful for the opportunity to speak with the manager. Well, since then, I have just received my FOURTH bill for nearly $200 of services that I never received. Each previous time I have called the office, they confirmed it was a mistake on their end and the charge was either removed or co... read more
The office has been completely unreachable for billing. They billed my insurance incorrectly and I get text and email reminders constantly to pay my "outstanding balance". I have left many messages over the course of months and have not heard back from them. Still unresolved. The actual service was good enough, the dentist and dental assistant were both kind and quick.
Watch out for these guys! The clinical providers are very nice and competent, but billing department is dishonest. DO NOT agree to any services without consulting your insurance first. I received a crown that my insurance says is a covered benefit, but did not pay because SDG did not provide requested documentation. My insurance says my responsibility is zero, however billing department never contacted me and then a year later, took my payment for another service and applied it to this service instead and continues to bill m... read more
Tried to upsell and did not preform services I came in for. Made it very clear that I wanted an annual cleaning, but was advised they could not perform.
October 2024 Aurora Office - STATION DENTAL STAY AWAY. My Front crown fell off in 4 HOURS. I've had this crown replaced over 3 decades and never did it pop off like a chiclet. Ever. Dr. D and 2 dental techs put in my crowns (took over an hour). The 2nd crown was cemented, but I noticed they let the cement dry considerably before pressing it on. It came off like it was secured with toothpaste and a wish. Human beings - Don't go near this place. Do not piss away your insurance benefits on gross negligence and possibl... read more
This practice is the reason I now have a fear of dentists. The hygienists are not well trained (they fill fillings, x-ray, perform cleanings, etc.). I had eleven cavities found & treated here, one needing a crown. The dental assistant/hygienist dropped the permanent crown while trying to place it, and I nearly choked on the crown. Luckily I reacted in time, and I sat up quickly to cough it up. The assistant quietly apologized with a slight "sorry". I ended up needing three root canals (one on the crowned tooth and two on... read more
EDIT: I have added another star to this review after receiving a call from one of the business managers at the practice. She gave me one of the most genuine and heartfelt apologies I have ever heard. It is obvious she cares deeply about the business and the experience of their patients. As I said before, the staff here is extremely kind. I do not think I will be returning after my experience, but I am happy to update this review for excellent customer service and resolution of the issue. ------- Having grown up in a famil... read more
Frequently asked questions about Station Dental Aurora
How is Station Dental Aurora rated?
Station Dental Aurora has a 4.5 star rating with 632 reviews.
When is Station Dental Aurora open?
Station Dental Aurora is closed now. It will open tomorrow at 7:00 a.m.