Stephanie Nelson - USA Mortgage - NMLS 136862

4.9

Mortgage Lenders
Jonesboro, AR

About this business

Finance Mortgage Brokers Mortgage Lenders

Location details

2701 South Caraway Road, Building A2, Jonesboro, AR, 72401, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 5:00 p.m.
Tue	9:00 a.m. to 5:00 p.m.
Wed	9:00 a.m. to 5:00 p.m.
Thu	9:00 a.m. to 5:00 p.m.
Fri	9:00 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.9388 reviews

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Parker W.

11 months ago

Great communication if I ever had a problem she was quick to help me figure it out and work through it. Stephanie was also eager to help even after her office hours. I would 100% recommend her for any of my friends or family needing her service.

Business response:

Thank you so much, Parker! I really appreciate your kind words and I'm thrilled to hear that you found my communication and support helpful. It was a pleasure working with you, and knowing that you'd recommend me to your friends and family means a lot. I'm always here to help, no matter the time. Thank you again for your trust and support!

Sebastian Lee H.

11 months ago

Easy to get ahold of and will answer any questions that may come up

Business response:

Thank you so much, Sebastian! I truly appreciate your kind words and am glad to hear that you found me easy to reach and helpful. It's always my goal to ensure everything goes smoothly and to be there for any questions you have. If there's ever anything else you need, please don't hesitate to reach out.

Carolina T.

a year ago

Stephanie was amazing to work with! Being a first time home buyer, all the paperwork and documents needed can be alot. Stephanie was super kind enough to explain the process more then once when needed. She made me feel at ease. Her team is just as amazing! Delisha does a wonderful job! I couldn't have choosen a better team to go through this with!

Business response:

I love hearing that you had a spectacular mortgage process. USA Mortgage takes pride in what we do and to provide our customers with the best experience possible. At your earliest convenience, please share your experiences with us on social media! A shout-out is the best compliment we can receive. Thanks again!

Gerald P.

a year ago

Professional

Business response:

I appreciate your kind words and 5-star review, Gerald. I always strive to provide a high level of professionalism to all the clients at USA Mortgage. Your feedback validates the hard work I put into each and every detail. Thank you for taking the time to share your experience. Looking forward to assisting you again.

Christopher W.

a year ago

Stephanie went above and beyond to help us. She answered every question we had, even on the weeken

Business response:

I'm absolutely thrilled to hear that you had such a great experience, Christopher! It was a pleasure assisting you and your family. I'm always here to answer any questions you have, no matter what day it is. I pride myself on going the extra mile for my borrowers and I'm glad to hear that it makes a difference. Your 5-star rating means a lot to me! Looking forward to assisting you in the future.

Nickelous Von W.

a year ago

she always had an answer and was always there, no matter what. When there was a problem, she always took care of it.

Business response:

I'm so grateful for your kind words, Nick. It was truly a pleasure working with you and your wife and I'm delighted to hear that you were satisfied. I always aim to provide prompt and effective solutions for any issues that may arise. Your positive feedback is greatly appreciated. Thank you for choosing me and my team for your lending needs. Don't hesitate to reach out if you need any further assistance.

Mark B.

a year ago

Stephanie was very attentive and informational of all aspects of our loan She kept us in the loop on all and was always available for questions She made the overall experience and process more at ease

Business response:

I can’t thank you enough for your positive words and really appreciate you taking the time out of your day to let people know how much you loved working with me at USA Mortgage on your home loan. I hope to see you again down the road!

Krista T.

2 years ago

Mrs. Stephanie was always a phone call or text away. Always eager to answer my many questions! Her and her team were always very pleasant to speak too as well.

Ryan T.

2 years ago

Stephanie was always willing to answer our questions, day or night!