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Sterling Commons Memory Care Community
- Victorville, CA
About this business
Welcome to distinctive memory care at Sterling Commons. Our specialized community environments and personalized care model reconnect your loved ones to their cherished memories—helping to create a deep sense of purpose for them. Memory loss manifests itself differently in each person and we recognize the challenges faced. This specialized memory care community is near medical facilities equipped to serve the specific needs of those experiencing Alzheimer’s, Dementia, and other forms of memory loss.
Location details
17797 Lindero St, Victorville, CA, 92395, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This is a good place for a respite stay. Mom has stayed here a few times and the staff have been friendly and helpful. She likes the daily activities including the music and dancing. She loves the food and they keep the community clean. They have nice grounds to enjoy. They take pictures of your loved one participating in the activities and send them to you.
Business response:
Thank you for recommending Sterling Commons Memory Care Community. We will pass along your friendly and helpful compliments to our teams and specifically the Director of Activities. I am happy to read that your mom likes the music and dance programs. If we can serve you in any way, we would be grateful if you would call Debbie our Executive Director.
sterling commons is a wonderful place the staff is always very helpful, kind, and understanding My mom is in the day program and I feel at ease knowing she's in good hands the atmosphere is very calm and soothing and my mom is happier she loves to socialize and interact with the other residents as well as the staff whom she often refers to as her friends the staff is very attentive to the needs of both my mother and I and always willing to go the extra mile to help me cope with our daily challenges I would like to thank the ... read more
Business response:
Paula, thank you for writing this review of Sterling Commons Memory Care Community. We love hearing that your mom is having a wonderful time in the day stay program. I will pass along your compliments to our helpful and kind teams. It is a blessing knowing that they go the extra mile. Sterling Commons does have a soothing atmosphere and happy to read that your mom is socializing and interacting with the residents. If we can serve you in any way, we would be grateful if you would call Debbie our Executive Director.
My father was recently placed in Sterling commons. The process was quick, easy and highly efficient. The staff welcomed him with open arms and [Removed], the director of community relations was the best. She was helpful, kind and truly amazing. My father enjoys the meals and he seems to be so much happier. The atmosphere is truly wonderful. I am so happy that we were able to find a care facility where the people really seem to actually care, not to mention the cleanliness of the home. A+.
Business response:
Denise, thank you for writing this thoughtful review and giving Sterling Commons Memory Care Community an A+. I will pass along your compliments to our staff, and glad to hear that our Director of Community Relations was amazing throughout the process. Reading that your father is happier is terrific. If we can be of any further assistance, please contact the Executive Director.
My father was a resident at Sterling Commons from April 2016 until his peaceful passing in December of 2016. The staff were so caring and compassionate! They customized his care to his ever changing condition. I visited as often as possible and was so very impressed with the excellent care and calm, kind approach each staff member displayed toward their residents. My father enjoyed the musical presentations so very much! I feel so blessed to have found such a great facility!
Business response:
Mary, thank you for the opportunity to have served your father here at Sterling Commons. We are sorry for your loss, yet grateful to read that our staff was always caring and compassionate. We will share your review with all of our teams and ensure that our Director of Activities learns how much your father enjoyed the musical presentations. If we can be of any further assistance, please contact the Executive Director.
I and my family would like to thank Debra, Debbie, Patty, and all the caring caregivers for the outstanding care our Dad received at your facility. As you are aware, we had him transferred from another care facility, due to lack of quality of care, lack of concern by management and caregivers. Because of this experience, we were apprehensive as to the quality of care he would receive at Sterling's. Our apprehension was so laid to rest. The concerns for our Dad's well-being - from management, caregivers, to all personnel we ... read more
Business response:
Cammie, thank you for sharing your dad’s story and writing a thoughtful review for Sterling Commons. We have sent your comments to share with our teams. Dedication to the care of our residents is a top priority, and we love knowing that your dad, his family and friends received such great service. Our friendly and professional staff ensures a high level of compassion and dignity to every family situation and in the hardest moments, a hug can mend a lot of hurt. We are happy we had the opportunity to have served your dad and ... read more
The care they give is exceptional. I'm so happy that my husband is getting the care he needs with the affection from the staff at Sterling Commons. They are very helpful and show a lot of compassion for the people they are caring for. They are very helpful with the family as well. My husband could not be in a better place. I want to Thank the staff for being so caring and thoughtful.
So far it's going great! It looks homey, and the people there really care. When I have questions, if the person doesn't know, they find someone who does. The food looks pretty good from what I have seen. I'm pretty happy with it so far.
My father has been living at Sterling Commons since May 2015. It's a wonderful place! It's very clean and homey, comfortable and welcoming. But the very best of Sterling Commons is the staff. Everyone there is caring, efficient, and professional at every level. Even the housekeeping staff know the residents and interact with them. I've seen staff members stopping in their path just to talk to or hug one of the residents. Also, they have such patience with all of the residents, which I know can be difficult with someone who h... read more
I think they could improve a little bit on the caretakers. For the amount, it seems the workload has been pretty heavy for the ladies. They seem to manage, but it seems they would be more responsive if they had a little more help.
Business response:
Thank you for your review for Sterling Commons Memory Care. We are proud of our staff and committed to providing outstanding care for our residents. Our caregivers are excellent and work hard at meeting the many needs that arise as they care for the residents at our community 24/7, 365 days a year. Our staffing includes professional, 24/7 nurses, and we maintain full staffing that meets the needs of the acuity level of our current residents. There can be moments of challenge, since the needs of our residents can change from ... read more
Frequently asked questions about Sterling Commons Memory Care Community
How is Sterling Commons Memory Care Community rated?
Sterling Commons Memory Care Community has a 4.9 star rating with 106 reviews.
When is Sterling Commons Memory Care Community open?
Sterling Commons Memory Care Community is open now. It will close tomorrow at 12:00 a.m.