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Sterling Service Group - Nashville, TN

5.0
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About this business

Your Premier Service provider for luxury appliances in Nashville. Our highly skilled technicians provide expert repair and maintenance for Viking, AGA, Lynx, Dacor, True, Perlick, Scotsman, Sub-Zero, Wolf, and ASKO. The Standard of Excellence since 1987. 

Location details

4235 Hillsboro Pike Nashville, TN 37215, Suite 300, Nashville, TN, 37215, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 4:00 p.m.
Tue7:00 a.m. to 4:00 p.m.
Wed7:00 a.m. to 4:00 p.m.
Thu7:00 a.m. to 4:00 p.m.
Fri7:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
5.035 reviews
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Qiang Pan's profile image
Qiang Pan 
a year ago

This is the first time I used Sterling Service Group. My refrigerator compressor needed to be replaced. The company sent Josh Gaylord to my house to do the repair. It took 2 trips for him to do the diagnosis, place the order for the compressor and finally install it. I had a wonderful experience dealing with Josh. He was very professional, responsive and punctuation (actually sooner than he estimated completion time). He answered whatever questions that I asked and even provided some advices about my dishwasher which was ... read more

Stephen Dodson's profile image
Stephen Dodson 
a year ago

They were so good about keeping in touch throughout the entire time it took to get my fridge/freezer repaired. They even called to let me know there was an earlier appointment available because someone had canceled! Of course I took the new earlier one! The repairmen were courteous, friendly and efficient. It actually took about three weeks to get my unit repaired since they had to order parts. Seems there is a shortage of available parts. But I got an email saying my parts were in and they would be coming out in a couple of... read more

Yasmin Dy's profile image
Yasmin Dy 
a year ago

The employees who answered everytime I call were always ready to help. Answers all my questions and they call on the day they say they will. All my calls were returned within the same day. The service person who came to my house, Jordan, is very professional. He set up his things carefully inside my house, cleaned up after he is done. He was wearing a face mask. He is reliable and knowledgeable. Showed up at the time frame he’s scheduled to come. Also, informed me about the food spoilage reimbursement which I am not aware of... read more

Walter Overholt's profile image
Walter Overholt 
a year ago

Our technician Josh was absolutely wonderful, he was very professional in his job and seemed like a good family oriented young man. We sincerely enjoyed this experience and will definitely call Sterling the next time we need something serviced. 

Deb Scally's profile image
Deb Scally 
a year ago

Very professional technician (Jordan) and knowledgeable about our LG refridgerator repair. Great response time and wonderful customer service when I called into the main number. Would definitely use again if we needed to! 

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Frequently asked questions about Sterling Service Group

How is Sterling Service Group rated?

Sterling Service Group has a 5 star rating with 35 reviews. 

When is Sterling Service Group open?

Sterling Service Group is closed now. It will open tomorrow at 7:00 a.m. 

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