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Steve Johnson of Mutual of Omaha Mortgage
- Mortgage Lenders
- Leawood, KS
About this business
Location details
10740 Nall Ave, Suite 115, Leawood, KS, 66211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Steve was amazing. Clear, constant communication through the whole process. I could text him any questions and he would response very quickly with helpful answers. Transaction went very smoothly. Would highly recommend!
Business response:
I'm thrilled to hear that you had such a positive experience, Mark! Your feedback is greatly appreciated. It was my pleasure to keep you informed throughout the process and to provide prompt answers to all your questions. I'm glad I could make the transaction smooth for you. Your recommendation means a lot to me. Thank you once again for choosing Mutual of Omaha Mortgage. If you ever need assistance in the future, don't hesitate to reach out. - Steve Johnson
Verified by Mutual of Omaha Mortgage
Steve and team were absolutely amazing to work with. Clear communication and transparent process. Highly recommend!
Verified by Mutual of Omaha Mortgage
Steve was helpful and responsive.
Business response:
I'm really glad to hear you found my service helpful and responsive, Kathleen! Your positive feedback means a lot to me. I strive to provide the best service for Mutual of Omaha Mortgage customers, and your 5-star rating confirms I'm on the right track. If you need any further assistance or have any questions in the future, don't hesitate to get in touch. Thanks for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Smooth closing process and friendly communication .
Business response:
I'm glad to hear that you found the closing process to be smooth and our communication friendly, Suganya. Your feedback is greatly appreciated and it will help us to continue improving our services at Mutual of Omaha Mortgage. Thank you for giving us a 4-star rating, we strive for the best and your rating is a validation of our efforts. Let us know if there's anything else we can assist you with in the future. - Steve Johnson
Verified by Mutual of Omaha Mortgage
I had a very good experience working with Steve and he offered great customer service and communication which helped me closing home on time.
Business response:
I'm thrilled to hear that your experience was a positive one, Prakash! It was my pleasure to provide you with excellent service and communication during your home closing process. Your satisfaction is my top priority, and I'm happy to have helped you achieve your goals. Thank you for the fantastic 5-star review and for choosing Mutual of Omaha Mortgage. Looking forward to serving your mortgage needs in the future.
Verified by Mutual of Omaha Mortgage
Very prompt in responding any query. Met whatever commitment he made. Communication was very clear. Was able to close the loan in a week.
Business response:
I'm truly grateful for your kind words, Neeraj. Your positive feedback serves as a great reminder of why I love what I do. It was a pleasure serving you, and I'm thrilled to hear that you were satisfied with the speed and clarity of our communication. It's my goal to help clients like you secure their loans as quickly and efficiently as possible. If you need any further assistance in the future, don't hesitate to reach out. Thanks for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Time management of important documents and preparation for closing on time was severely lacking. Our final disclosure was not given to us until 24 hours prior to our scheduled closing. All of our paperwork required on our part was uploaded and processed at least 2 weeks prior to closing. We should have had the final numbers at least 3 days prior to closing to allow ample time for the wire transfer of our funds to be processed. This was not the case and we had to shift our closing by one day, causing unnecessary stress to bot... read more
Business response:
Hi Catherine, I'm Steve Johnson from Mutual of Omaha Mortgage. I'm truly regretful to hear about the timing issues you experienced during your closing process. Delivering efficient service is our top priority and it's clear that we missed the mark in your case. Your feedback has been taken seriously and will be utilized to improve our process going forward. I will personally look into how we can better manage document preparation times to prevent such delays in the future. I apologize for the inconvenience and stress this... read more
Frequently asked questions about Steve Johnson of Mutual of Omaha Mortgage
How is Steve Johnson of Mutual of Omaha Mortgage rated?
Steve Johnson of Mutual of Omaha Mortgage has a 4.9 star rating with 92 reviews.
When is Steve Johnson of Mutual of Omaha Mortgage open?
Steve Johnson of Mutual of Omaha Mortgage is closed now. It will open tomorrow at 9:00 a.m.