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Stonecrest Animal Hospital
- Veterinarians
- Phoenix, AZ
About this business
Location details
4626 E Thunderbird Road, Phoenix, AZ, 85032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 1:00 p.m. | |
| Sun | Closed |
Unable to provide even the most simple of care that put a life at risk. Immediately after getting a second opinion on the matter was taken care of within hours, something that wasnt able to be addressed after a month of "deep" analysis and blood work.
Business response:
Hi Roman. When looking into this review, we could not find any patient file matching your name. Since this was not your personal experience, we will not be addressing any details of another patient’s case. If you have a first-hand experience you would like to go over, we would be happy to have that conversation with you.
Unable to provide even the most simple of care that put a life at risk. Immediately after getting a second opinion on the matter was taken care of within hours, something that wasnt able to be addressed after a month of "deep" analysis and blood work.
Business response:
We take your feedback seriously and would appreciate the opportunity to discuss your concerns in more detail. Unfortunately, we are unable to identify you as a client based on the account name this review is posted from though, so we kindly ask that you give us a call at your convenience.
This is absolutely the worst place I have ever been. If I can give zero stars I would. I brought my dog in here because he was throwing up all his food and all my research of symptoms online suggested a blockage or ulcer. So I go in and explain what's been happening and that I want xrays. Vet says those would be unnecessary and says she'd rather do bloodwork. The results come back and he's negative for everything(they did a FULL blood panel). Vet tells me "that makes sense because he didn't have symptoms for any of that stuf... read more
I'm writing in support of animals everywhere. IF an institution is not equipped to do surgery, and an animal is exhibiting symptoms that require surgery, and money is the bottom line rather than the patient, it makes sense that they would push blood screens/panels rather than the necessary X-ray showing the animal requires the surgery they are unable to provide. Joey Dodd brought his beloved pet in, giving every symptom that would indicate an X-ray was necessary, and ultimate referral to a place that could handle the necessa... read more
Business response:
It appears we do not have any record of you as a client. If you have had a personal experience with our hospital, please call our manager and we will address your concerns over the phone.
Frequently asked questions about Stonecrest Animal Hospital
How is Stonecrest Animal Hospital rated?
Stonecrest Animal Hospital has a 4.6 star rating with 444 reviews.
When is Stonecrest Animal Hospital open?
Stonecrest Animal Hospital is closed now. It will open tomorrow at 7:00 a.m.