Stony Point Apartments

Jemal and latoya W. 

on Apartments

6 years ago

Amazing experience so far We have been here about 3 weeks, we live in apartment 2A and so far they have been amazing, tanya the office manager is very helpful and patient. And tyrone the maintenance guy is the bomb, short story, when we moved in we notice our air wasn't coming out like it should be, we didn't think anything about it. However recently it has been hot, so when we would have our air on set temperature it would keep raising above that, we had set to 67 and the temp got to 75 but the air would never get cool enou... read more

Elleresha L. 

on Apartments

8 years ago

Resident Excellent very quiet they respond quickly to any request amazing management great job Karla and Maureen! 

Shannon J. 

on Apartments

4 years ago

The worst I’ve had so many maintenance issues in my apartment since day 1 and it takes months to fix something correctly. Most of the time they just put band-aids on it just so they can hurry up and leave. Every time I turn around, I’m always having a maintenance issue such as non working water, AC constantly going out, bathroom flooded etc. the office staff are rude and never want to work with you to resolve any issues they just talk down to you. They raise the rent high and charge an additional “admin fee” each month for t... read more

Dionyah C. 

on Apartments

4 years ago

Excessive fees and careless management BEWARE!!! The rent goes up EACH YEAR & the new always cycling management, are unprofessional. My husband and I lived at Stony Point for 4 years. We never had an issue with the management when we moved in, in 2016. Immediately after we moved in we noticed the frequent changes in office management. The office manager began to change every year it seemed, maintenance workers cycled in and out, and anytime we called the office managers (changed every year) it was like attempting to move mou... read more

Annie E. 

on Apartments

4 years ago

Take your money elsewhere I lived here for more than 3 years. It's much too expensive for the value of what you get in regard to space and amenities. When I first signed my agreement, i was shown a floorplan with a full balcony and an outdoor storage closet, but my apartment had neither, and no negotiation was made to correct this. Neighbors were inconsiderate and loud (and all concerns or complaints sent to the office were wholly ignored), the appliances in the apartment were old and don't work well, there are goose droppin... read more

Michaela F. 

on Apartments

6 years ago

Rent increases, nothing upgraded The rent increases regularly however there are no upgrades, nothing new offered. The gym equipment is always broken, and the trash bins outside building overflow constantly. No one seems to know what is going on at office, you call and get the run around because no one has authority to make a decision, and gives run around, or "I'm not sure". Apartment is not worth the cost, old and mildewy. Utilities are very old, and carpet was said to be over 10 years old. Buildings, walkways and light fix... read more

Michaela A. 

on Apartments

6 years ago

Too highly priced for what you get. Management has changed 3 times in 3 years. Frequent turn over of other staff. It seems water/rain leaks are common among these apartments, just read other reviews. We had 2 water leaks in 10 days and management wanted to carpet clean rather than replace carpet altogether, just in living room despite strong mildew smell. It's just plain wrong to do that to tenants period. Mold is no joke. We've had the biggest problem with management being effective in communicating between us and maintenen... read more

Kate B. 

on Apartments

7 years ago

Avoid these apartments We started off having a positive experience in this apartment complex. The staff was nice and helpful. We had nice neighbors. Truly, no major issues. As time went by the complex hired new staff who seemed nice. It became clear after four different issues with plumbing that they didn't properly fix anything, and on top of that were rude to me and my husband about being a pain and being overly concerned. The majority of these issues were in our newborn daughters room, for example, raining from the ceilin... read more

C O. 

on Apartments

9 years ago

Going downhill Things had rapidly declined over 3 years of renting. Multiple amenities and highlights of the property were taken away, however rent continued to increase. Friendly staff who were with them when we started left and the staff that remained seemed less than concerned most times with issues that arose.