This profile has been claimed by the business owner or representative.
Storage Star
- Self Storage
- Nampa, ID
About this business
Location details
146 N Middleton Rd, Nampa, ID, 83651, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Always worked with me when I needed it. Thanks.
The salesman sold storage for a pontoon boat at a facility that does not store them.
Business response:
Hi, Joe. We are sorry to hear that we fell short of providing you with a positive experience. At Storelocal Storage we strive for excellence and would appreciate the chance to turn this around. Please contact us at 866-993-2688 so we can discuss how to rectify this.
The unit was good, sold dry secure. The reason we left is business practice. We were at up on auto pay, suddenly due to errors on the company’s part we start getting late fees. Total garbage, We should not have to hassle with any of this so long as we took care of our part, we set up payment and all stayed functional on our end yet we have to pay extra fees. Multiple messages were left to confirm closure of our account. At this point we have not heard affirmative word the account is closed. Answer your phone, answer yo... read more
Never had any issues with this account
Great service
When I first started renting here I was happy with the service. Since then there has been a change in staff and a price hike. I had a debit card get stolen and upon getting the new card I accidentally forgot to update my payment info on the account (one of many accounts mind you). When the first came around I received a hateful voicemail from someone acting like I had intentionally not updated my info to avoid payment. I’ve never been late. Upon calling to correct the issue I received the same hateful person with little to n... read more
Business response:
We apologize for not meeting your expectations on this occasion. At Storelocal Storage, we value our customers' satisfaction above all. We kindly ask you to call us at 866-993-2688 so we can discuss a possible solution for your recent experience.
We moved out in September, called to notify and let the on-site person know. Realized we were still being charged in December, so I called and was told there was no record of my call. The unit has sat empty and unlocked since September and no credit was given or offered. That's bad business. My next stop will be a YELP review.
Business response:
We apologize for not meeting your expectations on this occasion. At Storelocal Storage, we value our customers' satisfaction above all. We kindly ask you to call us at 866-993-2688 so we can discuss a possible solution for your recent experience.
Frequently asked questions about Storage Star
How is Storage Star rated?
Storage Star has a 4.3 star rating with 225 reviews.
When is Storage Star open?
Storage Star is closed now. It will open tomorrow at 9:30 a.m.