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Stress-Free Auto Care
- Auto Repair
- La Mesa, CA
About this business
Location details
7633 El Cajon Blvd # 300, La Mesa, CA, 91942, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Their name is accurate; Stress-Free Auto Care is true to their word! I recently dealt with a horrific predatory experience from another local auto shop, and I was recommended to Stress-Free Auto Care to try and resolve the issues perpetuated at the previous shop. Their hours were extremely convenient and I was able to arrive with my car this morning at 8 AM. They were quick, friendly, informative, and beyond efficient. Most of all, they were honest. They thoroughly check the entire car in record time, and took pictures a... read more
Business response:
Thank you for such an incredible and detailed review! We’re truly glad our team could help turn a stressful situation into a stress-free experience. Our goal is always to provide honest recommendations, thorough inspections, clear communication, and quality service without unnecessary upselling. We’re grateful for your trust and thrilled to have earned a customer for life. We look forward to taking care of you and your vehicle for years to come!
I am greatly satisfied with their work, as well as their customer service. I received a full diagnostic evaluation for my 2009 Toyota Prius and I finally got an opportunity to see what services are urgent. I highly recommend.
Business response:
Thank you for the wonderful review and recommendation! We’re glad our team could provide a thorough diagnostic evaluation and help you understand which services needed attention. We truly appreciate your trust in Stress Free Auto Care and look forward to serving you again!
Really great service and environment at an affordable price. I was helped very quickly when I got there at my appointment time. Everything was explained very clearly, and recommended fixes were pointed out and not pushed on me at all. Will come back again!
Business response:
Thank you so much for the wonderful review! We're thrilled to hear that you enjoyed both the service and the environment, and that you found our pricing affordable. We're glad our team was able to get you taken care of quickly at your appointment time and clearly explain our findings. We believe in keeping customers informed about recommended repairs without any pressure, so it's great to hear that our approach made you feel comfortable. Thank you for choosing Stress Free Auto Care and for trusting us with your vehicle. We... read more
They have great customer service and do the work well, but their prices are exorbitant. I'd get a second opinion first before I go here. You'll see the other place you go to will be a lot cheaper.
Business response:
Hi Mai, thank you for taking the time to share your feedback. We really appreciate your kind words about our customer service and the quality of our work. Sorry you had this experience with our pricing. We understand that repair costs can feel overwhelming, and we never want anyone to leave feeling unsure about the value of the service they received. We do our best to be upfront about recommendations and pricing so customers can make informed decisions that feel right for them. Your comments are helpful, and we’ll be sure ... read more
Had a battery replacement, which i thought was over priced, however, the core charge was never deducted from the final bill. That wasn't very nice.
Business response:
Hi David, sorry you had this experience. We understand how frustrating it can feel when the final bill doesn’t match what you expected, especially on something like a battery replacement. We appreciate you bringing this to our attention. While our team’s review shows there was not a separate core charge listed on the repair order, we can understand how the pricing may still have felt unclear or higher than expected. We always want our recommendations and charges to be communicated as clearly as possible so there’s no confus... read more
Everyone was really nice and very helpful.. I will be back for future car repairs. Being able to see what's going on while my car is being fixed and getting constant updates was reassuring.
Business response:
Thank you for your wonderful review! We're delighted to hear that our team made you feel welcome and well taken care of throughout your visit. It's great to know that our real-time updates and transparent repair process gave you peace of mind and helped you feel confident every step of the way. Providing honest communication and a stress-free experience is what we strive for every day. We truly appreciate your trust and look forward to welcoming you back for any future automotive needs. Safe driving!
True to it's name my experience was indeed stress free. On a Sat. afternoon, I was just arriving in town from AZ, when the check engine came on. I could only hope that they could see me that same day. I was told to come on in and they quickly assessed the problem and promised to to complete it before day's end. They even provided an Uber to my destination while they worked on the car! The job was completed exactly as promised and the estimate I had been given was exactly what I paid. I'd go back there in a heartbeat! I'd har... read more
Business response:
Thank you so much for your incredible review! We're thrilled to hear we lived up to our name and were able to provide you with a truly stress-free experience. We know how stressful it can be to have a check engine light come on while traveling, so we're glad our team could get you in on a Saturday, quickly diagnose the issue, and have your vehicle repaired the very same day. We're also happy our complimentary Uber ride and transparent pricing helped make your visit even more convenient. Delivering on our promises and keepin... read more
I went to Stress-Free Auto Care with hopes on them finding the problem with my care and fixing it that day..I was stressed out because all else had failed and I needed to get to work the next day amongst all the other things I need to do on a daily..Long story short The first person I spoke with when I got there was very courteous and professional and very reassuring on the problem..Bottom line within an hour they solved the problem and had it fixed and running better than ever. Stress Free is definitely a go to for me from ... read more
Business response:
Thank you so much for sharing your experience! We're thrilled to hear we could turn a stressful situation into a positive one. We know how important it is to have a reliable vehicle, especially when you have work and daily responsibilities to manage, so we're glad our team was able to quickly diagnose the issue and get your car running better than ever. It's wonderful to know our team made you feel reassured from the moment you arrived and provided the courteous, professional service you deserved. Knowing we've earned your ... read more
Finally an honest auto repair shop. The dealership said we had to replace our AC condenser for $1300. Brad, at Stress-Free called and said our compressor was fine. They recharged the unit and saved us $1,000. Thanks
Business response:
Thank you so much for your incredible review! We're honored that you trusted Stress Free Auto Care with your 2013 Civic. It's wonderful to hear that Brad and Kenny were able to save you money by thoroughly diagnosing the issue and recommending only the service your vehicle actually needed. Honest recommendations and never suggesting unnecessary repairs are values we take great pride in. We're also glad the complimentary loaner vehicle helped make your day more convenient while we took care of your car. Knowing we were able ... read more
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.7 star rating with 442 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 6:00 p.m.