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Stress-Free Auto Care / Express Auto Service
- Auto Repair
- La Mesa, CA
About this business
Location details
7633 El Cajon Blvd # 300, La Mesa, CA, 91942, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Jesus is our new trusted mechanic. Great customer service. We had almost given up on taking our vehicles to mechanic shops after multiple places tried to charge for services not performed after mansplaining problems that were not requiring immediate service like Alpine Family Auto (horrible business ethics in my opinion) did most recently. Then we needed brakes done over the weekend before we left town and Stress Free Auto worked us in and the bill was LESS than expected.. we will be repeat customers instead of YouTube mecha... read more
Business response:
Thank you so much for this heartfelt and honest review! We’re incredibly glad you found your way to us and that Jesus and the team were able to restore your trust in taking your vehicle to a shop. It means a lot to hear you felt respected, well-informed, and truly taken care of — without any pressure or surprises. We know how frustrating it can be when you’re treated poorly or quoted for things that don’t need immediate attention, so we’re happy we could turn that experience around for you. And getting the job done before y... read more
Express Auto Service did a great job with my transmission fluid flush. and they were awesome providing Lyft rides to and from my home while my car was serviced. Great prices as well! Thank you.
Business response:
That’s great to hear — thank you so much for the kind words! We’re glad the transmission fluid flush went smoothly and that the Lyft rides helped make the whole process even easier for you. It’s awesome to know the pricing felt fair too! We really appreciate you choosing us, and we’re here whenever you need us next. Thank you and have a wonderful Stress-Free day!
The service was great. As a customer I was treated very well and was told exactly what to expect. I will return.
Business response:
That’s wonderful to hear — thank you! We’re so glad you felt well taken care of and kept in the loop throughout your visit. That kind of clarity and respect is exactly what we aim for, and we’d love to see you again anytime. Thank you and have a wonderful Stress-Free day!
They were very friendly, but I was disappointed with the front brake pads, and rotors. The quote was let then the actual price. They were timely when it came to getting the work done.
Business response:
We are here to address your concerns about the pricing difference and brake work quality. Thank you for noting our timeliness and friendly service. Please reach out to the store and ask for the manager Will Adams to discuss in more detail.
They were courteous, informative and professional. I appreciated the text updates and being able to read the diagnosis online.
Business response:
That’s wonderful to hear—thank you for sharing! We’re so glad the text updates and online diagnosis helped make everything clear and convenient, and that the team made you feel well taken care of. Thank you and have a wonderful Stress-Free day!
They were super transparent about pricing and were really welcoming! I will be going to this location for my car maintenance from now on
Business response:
That’s fantastic to hear—thank you! We’re so glad you felt welcomed and that the clear pricing made everything easy. It means a lot that you’d trust us for your future car maintenance. Thank you and have a wonderful Stress-Free day!
I recently had my car serviced at Express Auto Service for a routine maintenance check. The service advisor, David, was very friendly and explained the work clearly. They found a damaged bolt that holds the oil casket that could have been a messy disaster, but they replaced it for free and even gave me an oil change discount. They also changed the transmission oil. I was impressed with the professionalism and how efficiently they handled everything. Enjoying the comfortable chair and the cool office, with accessible phone ch... read more
Business response:
That’s so wonderful to hear—thank you for taking the time to share such a thoughtful review! We’re really glad David made everything clear and friendly, and that the team caught that damaged bolt before it turned into a big headache. It’s great that the comfortable waiting area and little touches like phone charging helped make your visit even easier. It means a lot that you’d recommend us and felt your experience was truly stress-free—that’s exactly what we aim for. Thank you and have a wonderful Stress-Free day!
Engine light, Misfire Appointments can be made online. Even after being extremely late for mine, I still received full same day service. They are kind experts in the industry who took the time to ensure I was informed about what services were being done and all of my options. In addition, I was given Lyft rides to and from my home as part of my service package. This business is definitely operated in a manner that alleviates a great deal of stress. It's been years since I've received this level of service. They exceeded my e... read more
Business response:
This is such wonderful feedback—thank you for taking the time to share it! We’re so glad the team could get everything handled same day, even with the late arrival, and that you felt informed and supported every step of the way. It really means a lot to know the experience exceeded your expectations and made things feel truly stress-free. We appreciate your trust and can’t wait to help you again whenever you need us. Thank you and have a wonderful Stress-Free day!
I came in to have my brake fluid flushed as recommended. Aaron and staff are so awesome! They squeezed me in early in the morning. I didn't have time to make a cup of coffee, unfortunately, their coffee machine was down but Aaron made me a cup from his own delicious stash!! So sweet! I highly recommend this place if you have trust issues like me. They take pictures every step of the way and are reliable, honest, and fast.
Business response:
That’s such a wonderful story—thank you for sharing it! We love hearing how Aaron went the extra mile (and shared his own coffee—so thoughtful!) to make your visit comfortable. It means a lot to know you felt respected and reassured, especially when trust is so important in car care. We’re really glad you felt confident in the transparency and speed of the work. Thank you and have a wonderful Stress-Free day!
Frequently asked questions about Stress-Free Auto Care / Express Auto Service
How is Stress-Free Auto Care / Express Auto Service rated?
Stress-Free Auto Care / Express Auto Service has a 4.9 star rating with 270 reviews.
When is Stress-Free Auto Care / Express Auto Service open?
Stress-Free Auto Care / Express Auto Service is closed now. It will open at 8:00 a.m.