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614 W 26th St, (Broadway and 26th Street), Kansas City, MO, 64108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I have been in the Kansas City area for 3 weeks. I setup a consultation at 2pm on Saturday a couple days prior to my appointment. The Salon called and ask me to come in early. I was able to do so around noon Saturday. My actually appointment was set for the following Thursday. I called after getting lost on my way for a bit on Thursday evening. I called saying it would be 10 to 15 minutes late for the appointment. They cancelled me on the spot. They said they close at 8pm an... See More d the stylist could not stay longer th... read more
I'm sure the stylists here are great but I will never find out because of how terrible the management is. I called to speak to a manager about booking hair and make up for my best friends wedding; the receptionist informed me she texted and left a note for her manager to call me back. Two days later I had not heard back so I called thinking I skipped threw the cracks, no biggie salons are busy. I was then informed by the manager "I got the note but I don't call people back you need to call when I'm here"... I ignored the ext... read more
I went to Studio 39 Salon expecting an amazing balayage. I was left disappointed and in tears. I fully understood that what I wanted could take up to three sessions, but the stylist, Taylen, did not communicate that it would cost $600 to achieve. My first and only session costed $230, $170 for the balayage, $45 for the cut, and $20 for the toner. We even gave a $40 tip. I can hardly tell a difference. I was going for a blonde balayage and was left with a caramel tone all over... See More , exactly what I did not want. I spok... read more
Stylist aren't very knowledgeable about different types of hair. When I booked my appointment I advised the receptionist I have very curly hair. When I showed up for my appointment one of the stylist sitting in the lobby told the receptionist she would tell my stylist I was there. Then when I get to my stylist chair she tells me that she needs to do all these type of extra treatments in order to comb my hair out because it's really really curly and dry at the ends. I am Afric... See More an American and I have thick hair but... read more
Business response:
Hi Jade , this is Gemy the owner. I was going to call you yesterday at the end of my day to apologize about any confusion on how we charge, however I didn't leave the salon until very late. I'm sure as you could see we were slammed yesterday (Saturday). I planned on calling you tomorrow (Monday) morning ,but I received an alert about this review today (Sunday) so you didn't really give me much of a chance. I spoke to my salon manager who booked your appointment.You said you had curly hair. If you say you have "curly" hair we... read more
I really wished I had a great experience like everyone else did. I loved the atmosphere and the girl who did my hair because she was so talkative and sweet. Not so much her service and knowledge though, it wasn't what I expected. I have a blonde balayage and I needed a retouch since my roots have grown out. First, she couldn't do it right. My roots came out all blotchy and orange. She said it coul d've been from my previous stylist but NO, IT WASNT. We had no problems with it when he did my hair before. My hair is 4 differen... read more
Studio 39 Salon has a 4.7 star rating with 579 reviews.
Studio 39 Salon is open now. It will close at 8:00 p.m.