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Suffield by the River
- Assisted Living Facilities
- Suffield, CT
About this business
Location details
7 Canal Rd, Suffield, CT, 06078, United States
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Suffield by the River is a very nice and welcoming community and right when you walk in there is no smell so you know they do a great job cleaning. With it being very nice it is on the pricier side, but the meals and dining services are really good and their are plenty of activities going on for the residents to do. We would absolutely recommend this community to other families.
Business response:
Thank you for your review, Mike! We are glad to hear your experience at Suffield by the River has been a positive one.
The staff is great. They always did what I needed. There was no complaint about the food. It's clean, and the staff is very friendly. I had a go to person, if there was any issues. The communication was great. It is a bright atmosphere with a great view. The communication was great. Overall, i was totally happy, and it was a beautiful place.
Business response:
Thank you so much for your review! We are very glad to hear that you enjoyed the service and care at Suffield by the River.
The dining hall on the assisted living side is super nice and they have great activities, on the memory care side the activities are a little bit more limited. The value for the money is pretty good. It is like every other place right now they could have a little bit more staffing bot overall they have done a really nice job.
Business response:
Hi Ron, thank you so much for your feedback. We appreciate you taking the time to review our community and are glad to hear your loved one is enjoying our community.
We have had a great experience so far with Suffield by the River. We chose this facility because it was recommended to us and after meeting with the staff here we felt very comfortable. Their personalities really drew us in and they make the residents feel like family. The room sizes here are very good, they are more like apartments. The food here is OUTSTANDING, they are chef prepared meals and the chefs are always asking for residents feedback and cater to their needs. I would highly recommend the community.
Business response:
Thank you for sharing! We're thrilled to know you've enjoyed our community, our culinary team and their delicious creations, and the amazing associates we have! It means so much to us that you've taken the time to leave us a review. Thanks again!
I am very pleased with the care that my mom is getting here. She has started to settle in well, she likes being part of the many activities they offer, she enjoys going to the dining room and the food and I have noticed just how friendly and attentive all the staff are here. They greet you when you're there to visit and they interact with all the residents so well. I would definitely recommend this community.
My mother was in the memory care unit. The assisted living facility is nicer and I think all the scores would be slightly higher. The most important thing I would recommend to anybody is always advocate for your loved one. My biggest recommendation to them would be to pay their staff better so they use less agency staff. The agency staff were weaker than the normal staff, and that is where the care suffered.
Our experience with Suffield by the River/Memory Care Unit has been spotty at best. Tremendous amount of turnover. Activities for memory care unit - consists of sitting around the TV or having 1 person lead an "exercise" class in the one main room. Very loud environment for people with Dementia. Water stations have disappeared Kitchen door stays open - makes for loud environment during meals- they bring food from other side where it is cooked - mostly canned vegetables- canned fruit juice - frozen food - have never seen fres... read more
We have not been very happy with Suffield by the River. It's a beautiful facility. Unfortunately we are quite disappointed with the care my mom has been receiving and the stress that puts on my father. The aids would benefit from more and consistent training. And I would recommend more staff aids rather than using an outside service. They are revamping the administration with three new administrators at one time. They keep their distance from the residents. They refer to some staff as doctors yet yet they are PAs. (House phy... read more
I'm really not impressed with them at all. They ruined the last weeks of my husband's life. I wouldn't recommend them to a dog.
Frequently asked questions about Suffield by the River
How is Suffield by the River rated?
Suffield by the River has a 4.5 star rating with 142 reviews.
When is Suffield by the River open?
Suffield by the River is open now. It is open 24/7.