Sundance Vacations

Austin K. 

on Birdeye

a month ago

I have been a client of sun dance vacations and all I have received is increased monthly payments, lies from agents telling me inaccurate pricing for trips compared to when I go to book. Horrible company full of snakes. 

Krunal patel (. 

on Birdeye

4 months ago

It's Worst thing that i did and lost my money without even using my vacations. I cannot even give any ratings cause there is no negative stars here. Not suggested to anybody. 

Terisa M. 

on Birdeye

5 months ago

As of this moment I am not that impressed with the spin we were sold. We were told we would lose nothing we already had through TAN but the first time I try to use the platform, I lost half the resort I was fond of and was told that it was not available through Sundance. My previous platform let us see the room, the floor it was on and the unit building. This gives a generic picture and nothing more than we are booked, date and time. I'm beginning to think I may be sorry I switched.  

Kyonna J. 

on Birdeye

7 months ago

So far I’m am not enjoying the customer service of this package. I cannot wait to pay it off and get my vacations and be done with this company.  

rGreta l. 

on Birdeye

8 months ago

Once again Sundance lists and shows subpar places to stay!!!!!  There is either mold or mildew which makes it very difficult for me to sleep here!  Guess I am sleeping outside on the balcony, as I cannot breathe inside!!!!!   Totally frustrated with Sundance!!!!!!!!!!’nn 

Chris G. 

on Birdeye

9 months ago

10/6/24: Terrible weekend service with lots of promised return calls and help but no one does anything. Stuck trying to cancel/reschedule a trip to Hurricane/State of Emergency Florida and all I get is the run around. Can't wait till my weeks are done and I won't be rebuying at this point!  

Scott E. 

on Birdeye

10 months ago

The Pros: Every place I have stayed at has been as pictured on the website and clean/nice accommodations. Customer service is helpful. The cons: Their business practices are deceptive. You are offered a free vacation to get you in the door and then they try to sell you a vacation package. After you leave and sign up for this free vacation you learn it's through another company and primarily can only access off peak times for your free trip. So it's great if you want to take your kids to the beach in Feb or march. Th... read more

Christina B. 

on Birdeye

11 months ago

23 years ago I entered a drawing at the zoo and got a call for a promotion. You offered a tablet, tickets etc in exchange to sit through a 2 hour sales pitch . I was a single mother of four who lived on food stamps. I signed for the tablets and I was never actually able to use the rest of the offers because I was broke. It's taken me 21 years til I realized you are the 13000 debt that constantly sitting on my credit. You're predatory and I need information on how to remove myself from your company.  

mdenico D. 

on Birdeye

11 months ago

Stay away, the most unethical company and people I have ever met. They constantly pressure you and keep lowering prices until you feel it isn’t too bad and then they close the deal by telling you that they are going to add extra weeks to your contract so you can get more vacations. I can tell you that you are going to pay out the a$$ and forever. I have tried to book a vacation and dates are not available or only the most expensive rooms are available. I found that there’s a class action lawsuit against them for the same rea... read more