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Sundance Vacations

4.6

About this business

Sundance Vacations is a travel company dedicated to making affordable vacations available to everyone. With a wide variety of global destinations, you can be sure that traveling with Sundance Vacations will allow you to save time and money as well as create some lasting vacation memories for years to come. Our traveler’s needs are of the utmost importance to us and we seek to create a culture where vacationing and fun go hand-in-hand. Say “so-long” to all of the headaches and hassles that can go with travel and say “hello” ... read more

Location details

264 Highland Park Blvd, Wilkes-Barre, PA, 18702, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
4.613,870 reviews
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Ace T.'s profile image
Ace T. 
2 years ago

Huge Scam & Pressure Sales.. These guys are giving away a free week trip but don’t inform you that they will pressure you into paying thousands up front just to cover your stay not even the flight or food or anything only literally the stay it’s not Convenient at all. They also got upset when I respectfully turned down there offer by having 3 different people pressure us over and over to answer why I didn’t want to pay them 15k - 20k to travel with them it’s ridiculous. If you get invited you will literally see what they off... read more

Maritza Guillaume É.'s profile image
Maritza Guillaume É. 
3 years ago

On June 25, our entire family went to Dominican Republic, we stayed at Presential Suites in Pueto Plata, room are good size especially for large family we were a group of 7. As it relates to the food, it s was no so great and the service was disconnected and inconsistent, the concierge was unresponsive and make sure when you go if you get all inclusive that Sundance forward your payment to the facility, if you add anyone else most likely they may not be included. The a la carte restaurant was hard to secure, and they treated... read more

Lisa Libertella C.'s profile image
Lisa Libertella C. 
3 years ago

I'm EXTREMEMLY disappointed in this company. I was basically strong-armed into buying a package and when I conceded, I SPECIALLY asked if the places had private WIFI w/a secure pw as I typically have to work when I am on vacation, using a work laptop. I was 'yes'd' to death ('are you sure all of your places have wifi w/a priviate pw becauses I have to work when I'm away and can't get on if it's a 'free' unsecured network.' answer: 'yes, all of our places offer wifi!' 'Do you have a place in Smuggler's Notch, VT because m... read more

rGreta l.'s profile image
rGreta l. 
3 years ago

Horrible! No customer service! Everytime the site says “Great we have a match”. The dates are NO WHERE near the date I need and the quality of locations is less than desirable! Do NOT get taken by this company! I wish I had researched this company before we fell prey to their lies! I wish we could get our money back and move on to a reputable vacation company! 

Kaitie S.'s profile image
Kaitie S. 
3 years ago

Stay as far away from this place as you can. If you do, make sure you don’t go with Mike G. They will pressure you into signing their contract. Mike will even lie to you about it too! He told us that we could cancel at anytime and low and behold, we can’t. Filed a complaint with BBB and I’m hoping this gets resolved 

Caitlin A.'s profile image
Caitlin A. 
3 years ago

Always trying to get a hold of someone to see my balance or log on to the website. I am never able to get a hold of someone. This sometimes seems like a scam to me. Been trying to get a hold of someone for months to no avail. Left no option but to leave a bad review.  

Moe M.'s profile image
Moe M. 
3 years ago

Full blown scam 

Moe M.'s profile image
Moe M. 
3 years ago

A full-blown scam 

JANICE L.'s profile image
JANICE L. 
3 years ago

Do NOT buy from this company. We had a vacation scheduled. My father passed away days before we were to go. Sundance refused to move our week of travel! Greedy greedy company! 

Frequently asked questions about Sundance Vacations

How is Sundance Vacations rated?

Sundance Vacations has a 4.6 star rating with 13,870 reviews. 

When is Sundance Vacations open?

Sundance Vacations is closed now. It will open on Monday at 9:00 a.m.