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Sundance Vacations
- Hospitality
- Wilkes-Barre, PA
About this business
Location details
264 Highland Park Blvd, Wilkes-Barre, PA, 18702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
If i could go under one star i would. Would never ever reccomend. Worse experience ever. Nothing but a scam
When we wanted to leave without purchasing, another salesperson was sent over to sell another PKg. When we asked to see list of properties, were told we could go on website. After an exhausting 3 hours of pressure we purchased a 12 week PKg at $4500. Looked at website &. Places we’re interested in are not there. We are not satisfied with our purchase. Please permit us to cancel
The guy who ran the presentation was great. he also is the one we sat with. I have no idea of the locations offered. I want to see pictures and be able to look at what is being purchased. Don't try to hold me later and longer with step down offers. if I say no show me the offers and let me decide. Not everyone is going to go for the same tactic especially if they have other things to do.
Who would drop 20k for a vacation package ..then turn around and still pay a yearly fee plus a weekly fee every time you go. I literally told the team that I had other goals in mind that I wanted to achieve first. I had to decline 8 times till they got the hint I wasn’t interested. Spent 2 hours for a gift of shitty pirates tickets and a tablet. When I was walked out I wasn’t even given my 2 nights stay with a Marriott of my choice. Could have spent my time doing other things in life than having someone pressuring me to buy... read more
Business response:
Justin, I am sorry you did not receive your gift. Please give our Customer Experience department a call so you can get your certificate information. They can be reached Monday through Saturday from 9:00 to 7:00. Their phone number is 800-210-5500. Have a great day and enjoy your gifts.
First off, the presentation itself was good. The presenter was very friendly and engaging. The problem I had was afterwards. Y'all's sales team was pushy, aggressive, and down right rude when they realized I was not going to to make any payments on the multiple "bargains" that were presented to me. I never felt so disrespected in my entire life, and growing up Catholic and gay, that's saying A LOT. I understand that in order to be in business, y'all have to make money, but when someone says "No thanks", that's not an invi... read more
I asked if this appointment would take more than one hour because we had a 6pm appointment afterwards. The second time we declined the offer iy had already been longer than expected. I missed my appointment. We feetl the group took up to much time explaining the premise. The sales environments after the group was uncomfortable. The benefits offered were different from what I expected. I don't mind doing my part but i don't feel your presentation fulfilled your part. We have to wait to schedule a vacation 45 days but need to... read more
Frustrated with experience. When call was made it wasn’t communicated that there was a presentation and pressured to come at specific date or unable to collect prize I thought I won. I expressed multiple times not interested in purchasing anything and kept getting pressure sales approach.
I feel as though we were bullied into signing up for this membership. When we said no, they sent someone else to talk to us. Finally, they sent the owner over to us who said he would give us an extra vacation "on him"...... Needless to say, we haven't taken one single vacation and have been with them for 2 years! My husband got laid off and I tried to cancel our membership. NOPE! They refuse! DO NOT SIGN UP!!! There are so many hidden fees and taxes and "reort fees" with just about every single trip you look at! Save your $!... read more
It was a joke. Theres no deal and they want to charge 16% interest on top of a monthly fee and you still have to pay for a reservation. Thats 260$ a month for like 7-15yrs! The three free day stay they promised is not free and you can only stay in certain places on certain weeks.
Frequently asked questions about Sundance Vacations
How is Sundance Vacations rated?
Sundance Vacations has a 4.6 star rating with 13,843 reviews.
When is Sundance Vacations open?
Sundance Vacations is open now. It will close at 6:00 p.m.