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Superior Animal Hospital
- Veterinarians
- Superior, WI
About this business
Location details
36 E Second St, Superior, WI, 54880, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We currently foster a bunny named porky. He was actually diagnosed with the snuffles . Upon doping him off with us, the rescuer had told us that porky has to be seen by Dr. Bob because he is so good with porky. A few weeks ago Porky's snuffles flared up so it was time to make an appointment with Dr Bob. We called Superior Animal Hospital and Dr Bob was able to get Porky in that day to see him. I took Porky down there and there was no wait to get Porky into a room and be seen. He gave Porky an exam and we ended up taking Po... read more
I have taken both of my dogs here since they were puppies and would not bring them anywhere else. The appointments always start immediately when they are supposed to. The staff is very friendly and do what they can to make sure your pet is comfortable and at ease. The vet tech gets down to the level of your dog and rubs their belly and talks to them the whole appointment. The veterinarians are very knowledgeable and take all of your concerns seriously. The physical exams are extremely thorough, and they notice things about m... read more
I really like these guys. I wouldn't bring my dogs anywhere else. Their prices are fair, and they're more than willing to let you know how much things cost. They provide informative sessions, and I think that the employees at Superior Animal Hospital genuinely care about the pets they see. I truly feel comforted when bringing my pups here!
We have used Superior Boarding Suites in the past and have always been happy. We recently boarded our two dogs with different dietary needs there. Their food was clearly labeled, I gave detailed instructions and was assured my dogs would be fed accordingly. When we picked them up, they had fed my shih tzu the wrong food resulting in him being sick for days. I inquired as to what had happened and I didn't hear back so I had to follow-up myself. I was told that they could not "pinpoint" what had happened but the staff "wa... read more
Business response:
Hello Heather, We are truly sorry to hear that you were disappointed with our service. Please know that our team always aims to adhere to individual feeding instructions for every animal in our care. We want to assure you that we are fully dedicated to maintaining the highest standards of care for all the pets that are in our care. We are committed to addressing your concerns and regaining your trust. Please contact our Practice Manager at jharting@superioranimalhospital.com or 715-392-6211. We appreciate your feedback and h... read more
my 14 year old dog was very sick, I had 2 vets for him, 1 in duluth and superior animal hospital...he had a collapsed esophagus and a tumor pushing on his lungs, he could not breathe and he was suffering. I called superior animal hospital for help weeks in advance. (my duluth vet closed) I understand they were booked up as everyone is, but I insisted my dog was suffering and I didnt want him to suffer any longer, no one there would help me, I called numerous vets to have someone help my poor old sick dog not suffer any long... read more
Business response:
Hello, We are sorry to hear about your disappointing experience at our hospital and offer our sincerest condolences to your family for your loss. We appreciate your feedback and take it very seriously, but we are unable to locate your information in our system based on your username. We would like to investigate your feedback further and therefore, we would appreciate the opportunity to speak with you personally. We strive to provide compassionate and patient-focused care to all of our clients and their pets, and we are c... read more
We have been bringing all of our animals there and have decided to switch. I am disabled and have had to reschedule two of my pets exams mind you I was just there yesterday with my pup but was informed today because it was the second reschedule I had to do within a year "because my pain levels will not allow me to leave the house," That in order to make the appointment I would have to pay 50.00 up front per pet I was bringing in that day. Mind you we have used them for 5 spay and neuters this year and regular exams, but your... read more
Business response:
Dear Sarah-Anne, Thank you for sharing your experience with us. We understand that sometimes unexpected situations might occur, and we appreciate your feedback. Our goal is to provide the best possible service to all of our clients, including those with disabilities. However, as a busy veterinary clinic, we have implemented a deposit requirement to ensure appointment availability for all clients and need sufficient time before an appointment if someone needs to cancel. We value your loyalty and trust in us for your pets' car... read more
Too bad. My boyfriend and I have had mostly positive experiences with them, until my last appointment. It was an unscheduled, urgent care visit, for my cat who was having stomach issues. Vomiting, diarrhea, all that. And a distended abdomen that they didn't seem to catch in the physical exam-- it took an x-ray for the doctor to notice. Anyway. The service was quick and soon my cat was being handed back to me, but right when I set the carrier in my car I saw it. Her pad was shoved up the carrier wall with diarrhea on it, and ... read more
Business response:
Hello Maggie W., Thank you for sharing your feedback. We are so sorry to hear about your disappointment with us. The essence of our values and who we are all start with patient-centric compassionate care. We apologize profusely for missing the accident in the kennel. We want to assure you that our team cares deeply about our patients and would never intentionally allow any animal to sit in his or her own feces or urine. We are so, so sorry. We'd also like to assure you that our veterinarian did note in her physical ex... read more
I felt like they were selling me a car or a coffin when talking to the assistants. We walked out after spending $375 on a healthy dog. Won't be going back. I want my dog to have a personal vet. The vet just came in and talked to us for a minute or two and all the rest was done by the assistants.
Although this veterinarian is excellent in its care of animals, I will not be returning, except to complete the well puppy package I purchased. Their prices are outrageous! I was going to take the puppy there to be spayed, but they told me it would cost $525!!! And that was with a 5% discount for having purchased the well puppy package. I asked for that figure to be double checked, and, yep, that was the price. I have since found a different vet to do the surgery and it cost $148, which included a test for Lyme and heart wor... read more
Frequently asked questions about Superior Animal Hospital
How is Superior Animal Hospital rated?
Superior Animal Hospital has a 4.8 star rating with 1,031 reviews.
When is Superior Animal Hospital open?
Superior Animal Hospital is closed now. It will open tomorrow at 8:00 a.m.