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Superior Fence & Rail
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutely zero customer service. Was wrong on the date to start, was wrong on the style fence and I did 90% of the clean up. Neighbor is still asking when it will be cleaned up on his side. (Talking cut wood and trash) Workers showed up at 5am on Sunday and started working. If ONLY I COULD SHOW PICTURES with this review. Did I mention the crew was drinking? I've got pictures of that too. Too bad I can't give less than 1 star. Tried calling, texting, and emailing with NO RESULT until a day or two later.
The guys who came out were very prfofessionall and quite curteous as well. Sam, Sem and Jason worked very hard and stayed untill the job was completely done. As a former small business owner, I only wish I could have found employees as good as they were.
Business response:
Thank you so much for your kind words, John. We really appreciate you taking the time out to share your experience with us. Cheers, Superior Fence & Rail
My appointment was moved up which was great. The installation team was prompt and informative of the process. The final installation looks great and the follow up and explanation of the product and warranty was explained. Great experience overall!
Business response:
Thanks, Luther ! We appreciate your rating.
Cameron's crew arrived on time, and worked well throughout the day. Although I can't identify each of the other crew members individually, the group included Steven, Billy, JD, Devon, Robert, and Marcus. They were all very personable and easy to talk with. It was quite evident that each of them knew their job and were committed to doing it well. When the job was done, I was very pleased with how it looked. The crew cleaned up the site and wished me well with my new fence. Great job.
Business response:
Hi Louis, Thank you so much for taking the time to leave this great rating! We appreciate your business. Please let us know what we can do for you in the future!
Sam, Sem and Jason did an excellent job installing my new fence. They were polite, professional and hard working. I would highly recommend Superior Fencing.
Business response:
Melissa , We really appreciate you taking the time out to rate your experience. Thanks for your review!
Our installation took place on May 12th and 13th. The installation was a phenomenal experience. A percentage of projects that we have had in the past, left you with a feeling of "did we make the right decision?" Well, it is fitting to say that was not the feeling we got with Superior Fence and Rail. All that a customer sees is the installers that represent a company and Sam, Sem and Alfred represented Superior Fence and Rail in an unprecedented manner. They took the time to explain how they were planning to make the installa... read more
Business response:
Joe , We really appreciate you taking the time out to rate your experience. Thanks for your review!
The guys that put my moms fence up did a very good job. She loves her Mother’s Day gift I got her.
Business response:
Thanks so much for the rating, Gregory! We're happy you enjoyed your service and we appreciate your business.
Richard and Jesse were great, they were friendly and efficient fence installers, and the fence looks wonderful! Definitely recommend!
Superior Fence & Rail was professional, did great work, and a good price. Daniel was a great team lead made sure all the details were right. We love our new fence!
Frequently asked questions about Superior Fence & Rail
How is Superior Fence & Rail rated?
Superior Fence & Rail has a 4.8 star rating with 18,582 reviews.
When is Superior Fence & Rail open?
Superior Fence & Rail is open now. It will close at 6:00 p.m.