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Superior Fence & Rail
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Superior Fence and Rail of North FL in Jacksonville, FL was hired to do a fence for our neighbors behind us. We come home to find them sawing down our fence. Half is gone! The workers called their manager and he did nothing. Said that our fence was on the owners property that they were doing. We've been in our home for 30 years. 4 families have come and gone in that house. We had the land surveyed twice. When we bought and when we put our fence up. Each time new owners moved in the property was surveyed. So that means 6 surv... read more
Jason, Roy, and Austin were awesome. From start to finish. Responsive, Detailed, Respectful. Couldn’t be happier.
Superior was hired to install a wood fence in our backyard on January 20, 2021. During the installation Superior’s employees cracked open our sewer line and cut our internet service cables and refused to take any accountability or responsibility for their workers’ carelessness. The sewer line clean-out cap next to the home was clearly visible and less than 4 feet from the fence line. It was also confirmed by the plumbing service the sewer line was at least 24 inches deep in the ground. The internet cable was also clearly m... read more
Superior Fence and Rail explained the process and timeline up front. They then met or exceeded at every step along that path. The two guys installing the fence were quite kind, and efficient. It went up fairly quickly, without any sacrifice in quality or integrity. My wife and are very pleased with the results.
Set an appointment weeks ago, received a confirmation email and follow-up emails reminding me of my appointment. Showed up 15 minutes early, waited the hour time slot, plus an extra 15 min..... Joe did no show or call. Took a vacation day, drove an hour each way.... Communication is key. I will not be using this company. I informed them to remove my contact information as I will be looking elsewhere.
Business response:
I'm sorry to hear that Mr. Nadolny. Unfortunately, I believe you are emailing the wrong office. Can you let me know what your address is or what office you had contacted. Thank you.
Excellent and quality product and workmanship. We are very happy and highly recommend Superior Fence. Very professional staff and workers.
Horace,Oscar and Alex came on time to install my fences, they were very professional, quick, took time to explain me everything and they did a great job.
Business response:
Thanks so much for the rating, Marie Rose! We're happy you enjoyed your service and we appreciate your business.
Stephanie was great to work with beginning to end, and the installers were hard working and very nice!!
The team showed up first thing in the morning and knocked out the project in a day. We’re very happy with the way it turned out and their customer service is great! Would definitely recommend.
Frequently asked questions about Superior Fence & Rail
How is Superior Fence & Rail rated?
Superior Fence & Rail has a 4.8 star rating with 27,586 reviews.
When is Superior Fence & Rail open?
Superior Fence & Rail is closed now. It will open on Monday at 9:00 a.m.