Terribly ran company & no accountability from owner or his employees. Took 21 days (off & on) to complete the installation of our fence (spent 8k) due to Superior having no internal office processes. The whole installation would have taken longer if I had not checked with the city to inquire on the permit Superior never submitted. Stephanie lied to me about the permit being submitted but finally turned it in the day I followed up with her. Then Stephanie lied again about the permit being approved (city said it was still in z... read more
Let me start off by saying that our sales rep, Tom ,and the receptionist, Stephanie, were wonderful and tried to help us but it went beyond their control.
This is about Sarasota location.
When the installers first arrived on Friday to our house, they couldn't read the survey left by the sales rep and couldn't figure out the measurements so my husband had to go out and spend a good amount of time out there figuring it out for them. Then, we noticed that there were no flags in the ground (to locate gas, electric pipes etc)... read more
Stephanie and the install group did a great job after fixing multiple schedule issues. Product and installation were top notch
Really good service, all my neighbors asking me about my fence. Really nice, thanks!
Cost me just as much damage as it did to get the fence. They didn’t put it where it was suppose to go, broke every irrigation water line in my yard and didn’t tell me and destroyed my plants and landscaping. The workers didn’t even undeestand English. Then they asked me to inspect my fence at night when it’s dark to sign off. Not to mention getting call backs from the office was horrible. Highly disappointed
Great product and easy to install. The staff gave great suggestions. Great quality fence and cheaper than the big box stores. Thanks
Numerous Fence Styles available for residential and commercial projects. They also offer great warranties for the products and installations. They give free estimates.
I’ve had broken posts since they were installed. After numerous attempts at contacting and leaving messages I finally got someone on the phone who told me “Your community is windy. We don’t repair damage due to weather.” The fence was CUT to run directly over the irrigation pipes. Not only do I have broken pipes that flood my, and my neighbor’s properties when the sprinklers are turned on..they never cemented the posts!!!! Terrible work, horrible customer service, and everyone who asks about fencing will now see these pics. ... read more
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