This profile has been claimed by the business owner or representative.
Superior Fence & Rail of Western Connecticut
- Fences & Gates
- Brookfield, CT
About this business
Location details
65 Vale Road, Unit B, Brookfield, CT, 06804, United States
Get directions
Amazing Job!! From first phone call to the week after our fence project was done, Superior Fence, Donal, Giliana, Bob, Luis and their team, was Five Stars!! The day of our project went so smoothly, and the install team went above and beyond. Then at the end of a very long day, they cleaned up our entire yard and driveway area of all the old fence debris as well as all the shrubs, vines and branches left from the demo. The finished product is stunning and we are super grateful for the Superior Fence family!!
Superior Fence and Rail surpassed my expectations beyond what I thought was even possible. I worked with Lyle Gal on the sales side, who was extremely thorough and thoughtful in how we planned out my fence. He was also cognizant of my budget and transparent with the project costs, which was much appreciated. I, unfortunately, had to go through an extremely extensive and unexpected permitting process. Superior Fence and Rail was supposed to install my fence in October 2021. I had paid them my 50% deposit to secure the materi... read more
SCAM COMPANY THEY TAKE YOUR MONEY THEN NEVER GET BACK TO YOU!
Business response:
Hi Laura, I’m sorry for the frustration you felt earlier in your project. When these reviews were posted under the name “Lay,” it wasn’t immediately clear to us that they were from you, especially since we had already been speaking several times by phone in July about your fence and the part we were waiting on. As we discussed on July 24, 25, and 28, I promised to call as soon as the part arrived so we could get you scheduled. Your fence was installed from July 30 to August 1, and I’m glad to hear you were happy with both ... read more
If you want to be ignored after you sign your $19,000 contract, then this is the business for you.
Business response:
Hi Lay, I’m truly sorry for the frustration and concern you felt earlier in your project. I completely understand how it may have seemed like you weren’t being heard while we were waiting for your fence part to arrive. As we discussed on July 24, 25, and 28, I assured you I’d call as soon as the part came in so we could get you scheduled — and I’m glad we were able to install your fence from July 30 to August 1. It’s great to hear you were happy with both the finished product and the installation team. We appreciate your ... read more
Great experience I highly recommend SFR for all your fence and gate needs
Awesome customer service and professional approach to fence installation
Business response:
We're overjoyed to hear about your awesome customer service experience and professional fence installation. Thank you for sharing your feedback!
Frequently asked questions about Superior Fence & Rail of Western Connecticut
How is Superior Fence & Rail of Western Connecticut rated?
Superior Fence & Rail of Western Connecticut has a 4.7 star rating with 176 reviews.
When is Superior Fence & Rail of Western Connecticut open?
Superior Fence & Rail of Western Connecticut is open now. It is open 24/7.