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Superstition Springs Lexus

4.7

About this business

Location details

6206 E. Test Drive, Mesa, AZ, 85206, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
4.74,910 reviews
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2020 LEXUS RX 350 BASE/350 F SPORT Owner's profile image
2020 LEXUS RX 350 BASE/350 F SPORT Owner 
a year ago

Shane Hicks and everyone treated me with respect, kept me informed, quick,reliable professional service. 

Business response:

Thank you for the fantastic review! We're thrilled to hear that Shane Hicks and our team provided you with respectful and efficient service. Your satisfaction is our priority, and we appreciate your feedback! 

2020 LEXUS RX 350 Owner's profile image
2020 LEXUS RX 350 Owner 
a year ago

Excellent customer personnel. 

Business response:

Thank you for your fantastic feedback! We're thrilled to hear that you had a great experience with our customer personnel. Your satisfaction is our priority, and we look forward to serving you again! 

2024 LEXUS NX 350H BASE/350H PREMIUM Owner's profile image
2024 LEXUS NX 350H BASE/350H PREMIUM Owner 
a year ago

Awesome service. The work was performed quickly. Car was spotless when I drove it home. 

Business response:

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience and that your car was returned in pristine condition. Your satisfaction is our top priority, and we look forward to serving you again soon! 

2017 LEXUS GX 460 Owner's profile image
2017 LEXUS GX 460 Owner 
a year ago

Easy appointment scheduling. Loaner vehicle provided. Service completed prior to estimated time / at price slightly less than quoted. Chris Bates is awesome 

Business response:

Thanks for the fantastic feedback! We're thrilled to hear you had a seamless experience with us and that Chris made a great impression. We appreciate your support and look forward to serving you again! 

2025 LEXUS NX 350H BASE/350H PREMIUM Owner's profile image
2025 LEXUS NX 350H BASE/350H PREMIUM Owner 
a year ago

Service advisor customer service 

Business response:

Thank you for your feedback! We truly value great customer service, and we're glad to hear you had a positive experience with our service advisor. If there's anything else we can do to assist you, please don't hesitate to let us know. We appreciate your support! 

2024 LEXUS RX 350 BASE/350 PREMIUM/3 Owner's profile image
2024 LEXUS RX 350 BASE/350 PREMIUM/3 Owner 
a year ago

Friendly service by Chris with Sharing information during the service. Thank you! 

Business response:

Thank you for your fantastic review! We're thrilled to hear that Chris provided you with friendly service and valuable information. Your satisfaction is our priority, and we look forward to serving you again! 

2018 LEXUS NX 300 BASE/300 F SPORT Owner's profile image
2018 LEXUS NX 300 BASE/300 F SPORT Owner 
a year ago

The experience has always been positive. Jason is very considerate and kind and knowledgeable. He has taken care us and the car issues in a very professional way. 

Business response:

Thank you for the fantastic feedback! We're thrilled to hear about your positive experience with Jason. It's great to know that his professionalism and kindness made a difference. We appreciate your support and look forward to assisting you again in the future! 

2019 LEXUS RX 350 L Owner's profile image
2019 LEXUS RX 350 L Owner 
a year ago

I love the option to make an appointment to plan service. Very nice waiting room and accommodations. Service managers have been helpful, but I've had 3 different managers in the past year or so. 

Business response:

Thanks for your feedback! We're thrilled you appreciate the appointment option and our waiting room. We understand having multiple service managers can be a bit challenging, and we're working to ensure consistency in your experience. Your insights help us improve! 

2021 LEXUS RX 350 Owner's profile image
2021 LEXUS RX 350 Owner 
a year ago

Our service guy was great. The fact that they charge 3%when you use a credit card was outrageous. Hard to do business with a company like that. There are other options. 

Business response:

Thank you for sharing your experience. We're glad to hear our service team impressed you! We understand your concerns about the credit card fee and appreciate your feedback as we strive to improve our customer experience. Your input is invaluable to us. 

Frequently asked questions about Superstition Springs Lexus

How is Superstition Springs Lexus rated?

Superstition Springs Lexus has a 4.7 star rating with 4,910 reviews. 

When is Superstition Springs Lexus open?

Superstition Springs Lexus is closed now. It will open at 8:00 a.m.