Surf City Nissan
17331 Beach Blvd, Huntington Beach, CA 92647
https://www.surfcitynissan.com/
Open now:9:00 am - 9:00 pm
About
Specialties At Surf City Nissan it is our goal to make your car buying experience the best possible. We pride ourselves on being the most reliable and trustworthy Nissan dealer in Orange County. History Established in 2008. Surf City Nissan in Huntington Beach, CA has been serving our local beach community as well as the surrounding areas including Fountain Valley, Costa Mesa, Seal Beach, Garden Grove and Westminster for many years. Surf City Nissan is proud to be an automotive leader in our area. Since opening our doors, Surf City Nissan has kept a firm commitment to our customers. We offer a wide selection of new Nissan's and the quality pre-owned vehicles and hope to make the car buying a
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Kim Nemyier on Facebook
4 years ago
09/16/2018, 07:34 AM
They did such a fantastic job.I got s great rate I was in and out so so fast not 4 or 5 or 6 hours.Everone was so very professional and great introducing there selves to my daughter az nd I. I have bought in my life time at least 10 different cars and by far this was th hd best and easiest car deal I've ever experienced. Thank you
Vu Ho on Facebook
4 years ago
09/13/2018, 19:30 PM
The service was great and friendly. A big thank for Donte Epps . He was great and professional. I will definitely recommend friends and family to come back surf city nissan
Syd Kick on Facebook
4 years ago
09/04/2018, 22:26 PM
This is the 2nd car I have purchased from Surf City Nissan. The buying experience was great. Can not complain. PROBLEM! Two days after I got the car home the blind spot indicator inside the car fell off the door. I called the dealer immediately. I was asked if I hit it and knocked it off. I was simply wiping the door off. I felt like I was brushed off. Told to take it to a local dealer, because I do live 70 miles away, and they would fix it. I can’t just take time off work to deal with this. I will have to, but, just got a bad feeling due to this.
Surf City Nissan on Cars.com
4 years ago
09/01/2018, 04:02 AM
Return lease
Very helpful. Came over from Orange Coast Nissan since they were trying to change what they had originally offered. Surf City did not do that and helped me get a good deal on my car. Patient and great customer service
Vera Bagdanov Titov on Facebook
4 years ago
08/26/2018, 02:33 AM
Very helpfully. Explained everything and even helped me set everything up
Ferdinand Nzohaobnayo on Facebook
4 years ago
08/25/2018, 11:33 AM
I was treated with professionalism, and good detailed explanations. for all my questions. I am totally satisfied.
Xterra12345 on DealerRater
4 years ago
07/14/2018, 15:17 PM
"Great Dealership "
Drove up from San Diego to look at a used car. Donte had the car ready for us to see and test drive. Donte was very helpful and made the process of purchasing the car go smoothly. Would have rated the experience a 5 star, but I spent close to 6 hours at the dealership. We decided to purchase the car within 45 minutes. So, I’m not sure why there was such a delay.
Erin Siobhan Weston on Facebook
4 years ago
06/21/2018, 17:56 PM
24 hours later I am still dumbfounded by the experience I had at Surf City Nissan. Bottom line: Amoral manager will not honor agreements he makes. Background: 2 weeks ago I was hit by another driver. My paid-off Sentra that was in great mechanical & cosmetic condition is now totaled. Prior to this accident, my partner and I had been sharing my car and saving to buy a second car by Aug when our jobs will no longer allow us to share. So we were going to have one car with a payment and one paid-off, which is all we can afford at the moment. Unfortunately my car was older/high mileage, so of course the amount the insurance has offered is nowhere near enough to get a reliable car for my 50 mile drive to work. To add to the fun, rental coverage only lasts 3 days when your car is totaled, so I’m not paying for that out of pocket even thought the accident was not my fault. This situation has been INCREDIBLY stressful, trying to find a car and still be in okay financial shape to get that second car in less than a month. Cut to last Thursday, an exhausting day of going around to dealerships to get a feel for the different cars in our price range. We stop by Surf City and end up meeting salesman Donte. I told him right away that I wasn't prepared to buy that day but he still spent some time with us giving us helpful information for our search w/out any of the usual pressure. The next day I decided to visit the Surf City website to look at their whole inventory, hoping I could find something to buy from Donte because we liked him so much. I found a Sentra that was about $2k above our desired out-the-door price, but it was everything we hoped for so I went to see it. I test drove it and then went inside to look at numbers. I spent quite a while speaking with Donte and then one of his managers. Let me be clear, they didn't need to bring in a closer or whatever because I genuinely wanted to buy a car from Donte. So Shawn the manager spent a while talking with me, and part of his sales pitch was that the car was a Certified Pre-Owned. He described the benefits in detail, and explained that was the reason he couldn't come down on price any more. I wanted the car, but I needed to go home to discuss it with my partner. At that point, Shawn offered to let me drive the car home to show him in person, which was nice of him but I declined. I was absolutely aware that if I walked away the car might be sold before I came back. By Monday (yesterday) I hadn't stopped thinking about the car, so I took my partner to see it in person. He absolutely fell in love and we decided it was worth paying the $2k more than we had wanted. HOWEVER, earlier that day I had found out that the car was NOT certified. That revelation made me uneasy because CPO had been pitched so hard before, so I asked if we could have our mechanic inspect the car prior to signing for it. Donte checked with his manager, Charlie T., who said that was fine as long as one of their employees drove it there. So I made an appointment for 2pm the next day for Donte to take the car in. I reassured them that I was absolutely ready to come buy the car (cash) immediately after the inspection if my mechanic gave it the green light. This was at about 6:30pm on Monday.
**I was NOT asked to leave a deposit, nor did the manager give any disclaimers about selling the car before 2pm the next day.** At 1:33 on Tuesday, I received a text from Donte letting me know that his manager was about to sell the car to someone else. I was extremely upset since the car was supposed to be on its way to my mechanic in 15 mins; I was at work so my partner called Donte to see if there was anything that could be done. Unfortunately his hands were tied, Charlie said he wouldn't have held the car for us even if we had left a deposit (which again, wasn't asked for anyway). And he sold the car. This is the SAME manager that AGREED to our plan less than 24 hours prior. He's the same manager who didn't give us ANY warning or disclaimers about selling the car to someone else.
I *completely* understand that dealers don't hold cars for people to just think it over, but at this point we were committed and our understanding was that the dealership was committed as well. Charlie's actions cost my mechanic money, as he held that appointment time open for a no-show, and cost Donte a sale. This car search has been absolutely miserable and stressful, and now we're back to square one. And Charlie's actions cost Surf City a very loyal customer; even prior to deciding to buy this car I had been singing Donte's praises to anyone who would listen. Had I bought the car I would have serviced it there, and of course would have recommended the dealership to anyone. I still highly recommend Donte as a salesperson - he was AMAZING and should be running his own dealership. I do wish I could have bought a car from him. Shawn was very nice as well. However, this experience with Charlie T. makes it impossible for me to recommend Surf City to anyone.
Steve on Cars.com
4 years ago
04/16/2018, 17:00 PM
Excellent experience.
I worked with two different salesman (different days) both were outstanding. They were respectful of my time and made the process as enjoyable as possible. I highly recommend Alberto and Dante. The lease offer I got it Surf City Nissan was the lowest in the area.