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Susan Burkholder at KBHS Home Loans (NMLS #652602)
- Mortgage Lenders
- Roseville, CA
About this business
Susan Burkholder is your Roseville local lender. As a loan officer at KBHS Home Loans, Susan is committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact Susan at (919) 659-0030 for more information!
Location details
3005 Douglas Blvd Suite 110, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When we started the official process of locking down the rate until closing, the process was smooth, efficient and we finished loan documents several days before closing which was a relief while construction was finishing up. On the day of closing, there were some minor last-minute follow-ups but we were able to close on time. Thanks Susan and Lorraine!
Business response:
Hi Victoria, thank you for providing your feedback. I am happy to hear that our team was able to guide you through smoothly. Congratulations on your new home.
Susan's strengths lie with her responsiveness regardless of time or day of the week. She responded to our email/text super fast. ' Rough start but things got better once we decided to go with Susan. We are first time buyers and not well-versed with rate locks, when to lock rate, what it might mean if we locked and close is delayed due to construction, and how long the rate lock is for. Susan provided alot of great info in her email but we'd have appreciated the rate lock process.
Business response:
Hi Jacqueline, I was thrilled to read your feedback, thank you. Congratulations on your new home!
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Susan did a great job and even on her days off she was very helpful.
Business response:
Hi Julio, thank you for your feedback! Congrats on your new home and thank you for trusting KBHS with your financing.
The whole process wasn’t as hard as I thought with the help of Susan and the kB team
Business response:
Hi Juan, thank you for your feedback! I am happy to hear that Sue and the KB team provided excellent service for you!
Prompt responses, was never left wondering when the next contact was. I know Susan and her team were dealing with several customers at once, but I felt as though the level of service I got was great.
Business response:
Hi Nigel, thank you for your feedback, I truly appreciate it. Congratulations on your new home and thank you for trusting KBHS with your financing.
Susan was super helpful and communicated with us often throughout the process and made it as smooth of a process for us as possible!
Business response:
Hi Janet, thank you so much for your feedback! We love to hear how smooth it was for you! Congrats on your new home!
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The finance team was excellent. The rest of the kb home experience was a disaster.
Business response:
Thank you for your feedback Michael. I am glad we could provide excellent service to you! Congratulations on your new home!
Very helpful, always picked up the phone when i needed help and went beyond with their service.
Business response:
Hi Brennan, thank you so much for the feedback. I love hearing about your experience! Congratulations on your new home, we wish you all the best. Thank you very much for trusting KBHS with your financing.
Susan did a great job always responding and getting back to me quickly when I had questions.
Business response:
Thank you for your feedback Cindy. Congrats on your new home!
Frequently asked questions about Susan Burkholder at KBHS Home Loans (NMLS #652602)
How is Susan Burkholder at KBHS Home Loans (NMLS #652602) rated?
Susan Burkholder at KBHS Home Loans (NMLS #652602) has a 4.9 star rating with 238 reviews.
When is Susan Burkholder at KBHS Home Loans (NMLS #652602) open?
Susan Burkholder at KBHS Home Loans (NMLS #652602) is closed now. It will open on Monday at 9:00 a.m.