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Susan Cooley at Rate (NMLS #328542)

5.0

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Location details

3940 North Ravenswood, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 5:00 p.m.
Tue09:00 a.m. to 5:00 p.m.
Wed09:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 5:00 p.m.
Fri09:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.018 reviews
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Lisa Van O.'s profile image
Lisa Van O. 
5 days ago

Susan is great to work with. She is very responsive to text and email. She made the process super easy. I am very happy with my decision to refinance with Rate. You did have the best rates and it was a pretty seamless and easy experience. Thank you! 

Peter P.'s profile image
Peter P. 
a week ago

Susan and team were absolutely great. Very informative and responsive. Everything went smooth and I could not be happier. 

Seth S.'s profile image
Seth S. 
3 weeks ago

Susan was great to work with through the entire closing process! 

Kyle H.'s profile image
Kyle H. 
3 weeks ago

Susan at Rate.com is absolutely phenomenal! She made the entire home mortgage process smooth, stress-free, and far easier than I ever imagined it could be. From start to finish, she was professional, responsive, and genuinely cared about making sure everything went perfectly. I worked with Better.com last year for another property, and the difference is night and day—Rate.com is far superior, and Susan is a big reason why. She explained everything clearly, handled every detail with speed and precision, and made me feel comp... read more

Wendy S.'s profile image
Wendy S. 
3 weeks ago

Susan and Jennifer were very organized and responsive. I appreciated the online task list, ability to load documents and constant communication. I did not have the same level of experience with the title company and think it would be helpful for the instructions and timing of wiring the money to be included the task list with Rate. 

Duane T.'s profile image
Duane T. 
3 weeks ago

Immediately you could tell the experience was streamlined by the level of professionalism I was working with which made the process that much easier. Thank you!! 

Nathaniel D.'s profile image
Nathaniel D. 
3 weeks ago

Susan was incredibly responsive, efficient, and professional. When a potential barrier came up she worked with us to find a way! My real estate agent was so impressed with her that she is now recommending Rate and Susan!! 

Tyler M.'s profile image
Tyler M. 
a month ago

Susan made the process seamless and everything was extremely quick. Thanks again! 

Michael D.'s profile image
Michael D. 
3 months ago

Was a good experience. Susan and Kristen were super helpful and communicative and enable this to be a fast closing. Seamless process around. May not be the absolute best rate but Great experience and ability to close in good time is valuable. 

Frequently asked questions about Susan Cooley at Rate (NMLS #328542)

How is Susan Cooley at Rate (NMLS #328542) rated?

Susan Cooley at Rate (NMLS #328542) has a 5 star rating with 18 reviews. 

When is Susan Cooley at Rate (NMLS #328542) open?

Susan Cooley at Rate (NMLS #328542) is closed now. It will open tomorrow at 9:00 a.m.