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SYNERGY HomeCare
- Home Health Care
- Waupaca, WI
About this business
Location details
204 S Main Street, Waupaca, WI, 54981, United States
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I am a current client of this provider They could treat me like I am a priority to them. The agency has to treat a person like they really want their business. They need to treat me as a priority.
Business response:
Dear Anonymous_5172, I am disappointed to read this as all of our clients are important to us. Please reach out to me so I may understand more how you are feeling. Thank you and stay well. Diane
I am a past client of this provider The hardest thing was the inconsistency in those that came over. We had to train someone every time they walked in the door, they didn't know where anything was. There is no way I would trust my enemies with them, it was an awful experience. There were too many different caregivers.
I am a current client of this provider I thought it was going good until a couple of days ago. They need to be consistent, because it takes time to train somebody new. It gets pretty frustrating to keep doing it myself week after week. My cleaning guy did not get here, and they have not provided anyone. I am in a dire need of someone.They have done this in the past at the beginning, too.
Business response:
Dear James, I am sorry you were disappointed. As we have discussed with all parties involved, there are some tasks that you are asking our caregivers to do that they are not allowed to do. We also need to make sure your driveway is plowed so they can get into your home. Learning of your need to have that service, I have secured a company to provide plowing for you. I will call you to review. Thank you.
I am a past client of this provider They could have been more trained on how to take care of a person who is bedridden. They sent people who didn't know how to change Depends. We had to train them how to change the diaper. It was like we were doing a lot of the work by showing them. There needs to be consistency.
Business response:
I am sorry to hear you were disappointed in our service. Please reach out to me at your earliest convenience so we can discuss this in depth and we can make it right. We want to make sure your loved one gets the best care. Thank you, Diane Baker
Frequently asked questions about SYNERGY HomeCare
How is SYNERGY HomeCare rated?
SYNERGY HomeCare has a 4.6 star rating with 637 reviews.
When is SYNERGY HomeCare open?
SYNERGY HomeCare is open now. It is open 24/7.