This profile has been claimed by the business owner or representative.
85284, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I am a current client of this provider They could just do a little more with her and give her more motivation. They have been really good with caring for my mom. The caregiver has been pretty nice.
I am a current client of this provider My father is really being taken care of better and the quality of his life has been improved. I like that they are attentive, it was what I was hoping for and they are also consistent.
I am a current client of this provider Generally the people they have sent out have been good. The communication with the office is often difficult.
Business response:
Dear George, Thank you for taking the time to leave a review. We discussed this at our most recent staff meeting. We all were confused by your comment about our communication being difficult. We, and you, talk to us through your caregiver, but we often call your house and are unsuccessful getting through. Hence why we talk through the caregiver. We will continue to reach out directly, but whenever you need to talk to us please feel free to call. Brian
I am a current client of this provider They have been able to do things for me that I can't anymore. The person that comes here is great and helps me out I would not want anyone else.
I am a current client of this provider The caregivers have helped the most by making my dad safe. When I have to leave, sometimes they are not able to cover the shift that I need. It's not very often, but I would wonder if they could have some more people available to cover the shift. For example, tomorrow they were not able to find someone to cover the entire shift, so I had to ask a friend to cover part of it. They don't have enough available people.
Business response:
Dear Anonymous, I wish you had submitted your name so we could address your concerns directly. That said, we very rarely have to leave a shift without coverage. We are always recruiting more caregivers, selecting the best qualified and passionate ones. The employment environment is impacting all businesses, and we are part of that challenge. We actively recruit from all the reputable job posting sites and specifically look for caregivers with experience. Thank you for taking the time to leave a review. Brian
I am a current client of this provider The aides do whatever tasks that are asked of them. They are very responsive to our requests for changes in care.
Business response:
Thank you Ann for your wonderful review. I know we very happy to work with your mom and glad that we are able to do everything that she needs and so that you can be confident she is cared for while you work. I have to say that you are the first one to say we are a well-oiled machine, so that is a nice way to highlight the teamwork that goes on behind the scenes to make sure we deliver the highest level of care.
I am a current client of this provider They help her with her daily necessities. I like the caregiver. She's very responsive and good at communicating.
I am a current client of this provider It makes it easier. They seem concerned about providing good care.
I am a past client of this provider It was a big help at the time that she could come. I like that I was able to get a cleaning person at the time I wanted and she was very good.
SYNERGY HomeCare has a 4.7 star rating with 13,567 reviews.
SYNERGY HomeCare is open now. It will close tomorrow at 12:00 a.m.