TerraBella Northridge

IdaLu 

on Caring

a year ago

I am a friend or relative of a current/past resident My LO was a resident for 8 months. I was there most days for atleast a few hours per day to see that my LO received the best care possible so interaction with the staff was everyday. Many staff members were very helpful, but there were a few who were just there for the paycheck and they were rude and disrepectful to residents and myself. Personal cell phone usage by staff took away from time that should have been used to meet the needs of residents. Housekeeping was virtua... read more

Anthony 

on Caring

a year ago

I am a friend or relative of a current/past resident My father was in TerraBella Northridge for respite. I had zero problems with that place. The staff was great, they took well care of my father for the time he was there. So I had zero problems. I have no negative complaints about the facility, all the staff, and everybody is accommodating and knowledgeable. All kinds of activities. He enjoyed it, from bingo to crafts or different things, but he truly enjoyed all the activities. We went to visit them. He left us in the room... read more

Jim 

on Caring

2 years ago

I visited this facility We toured TerraBella Northridge. The facility was more aged, but they told us that they're doing a major renovation in the memory care that was due this summer. The location of the memory care and the fact that it had a central garden outside area were very nice. It seemed like the residents were well cared for. We could not see the dining facility because I think they had one COVID case. We got to walk around the hallways but not see the dining facility. But overall, I think it was a possible place f... read more

Wil 

on Caring

2 years ago

I visited this facility I went to TerraBella Northridge and checked out both assisted living and memory care. It was a good tour. They had a lot of friendly and informative people. The layout was big and there were a lot of different apartments. It's just an older facility. You can tell it's one that's been there for a while. There were some things they could upgrade, but it was well-kept. They had game rooms (where they play bingo), a television room, and a large eating facility. 

April 

on Caring

2 years ago

I am a friend or relative of a current/past resident My mother is now in TerraBella Northridge. I don't particularly care for the layout just because the entrance to the facility is the assisted living, and you got to walk through the assisted living portion, go down the elevator, and go outside to the memory care facility, so I don't like the layout of the building. I wish there was an opening specifically to the memory care section without having to go outside. But in regard to the layout, I don't like it. Upkeep is good f... read more

Sandra 

on Caring

2 years ago

I visited this facility The people were lively. I thought the staff was excellent. They had an ambassador program, which I think is very nice to help people get acquainted. They have a patio and a courtyard. 

Lynette 

on Caring

3 years ago

I visited this facility My sister and I went here. It seemed fine, but if I would, I'd look for something a little bit cheerier. It seemed fine, but my father would think he was going into a nursing home kind of situation. The woman there was very good, showed us around and gave us a great tour. I think I might like something a little bit newer. I used to live near that place. It was a different kind of facility then. It's kind of down in the hill, small, and the outdoor areas that people could access were not that nice and ... read more

JB 

on Caring

5 years ago

I visited this facility I had a positive tour experience. The staff was very welcoming and showed me the whole place. And they talked about the meals and their push for continued independence as much as possible, in an assisted living community. If my mother needed that level of care, this place would be a good choice. They have older facilities, but they're actively renovating wing by wing. It looks like it's been updated, the dining room and lobby were bright and the rooms were nice. They also talked about taking the resid... read more

joann102554 

on Caring

7 years ago

I visited this facility It was more of a hotel situation, and the rooms were mostly studios and not very large. The dining area was smaller and had lots of windows but didn't have as much of an open feeling.